ABM Industries · 3 hours ago
Specialist, Enterprise Collections Strategy
Sugar Land, TX
Full-time
Onsite
Senior Level, Lead/Staff
8+ years expABM Industries is seeking a Specialist in Enterprise Collections Strategy to lead the development and execution of enterprise-wide collections strategies. This role involves overseeing collections operations and partnering with Operations and Finance teams to maximize cash flow and improve receivables performance.
Facilities Support ServicesFacility ManagementJanitorial Service
Hiring Manager
Abigail Eastridge, SHRM-CP
Responsibilities
Develop and implement the enterprise collections strategy to optimize cash collections and minimize past-due balances
Drive consistency and standardization across collections practices, policies, and procedures
Leverage Oracle Advanced Collections functionality to manage, monitor, and improve collections processes
Use data analytics to monitor collections performance, identify trends, and recommend improvements
Ensure alignment of collections strategy with broader business and financial objectives
Partner with Operations leaders to embed collections strategies into day-to-day business processes
Build strong, trust-based relationships with stakeholders across Operations to influence behaviors that support improved payment performance and dispute resolution
Act as a change champion, guiding Operations teams toward shared accountability for receivables outcomes
Serve as a strategic liaison with FP&A, ensuring accurate cash flow forecasting and alignment with collections outcomes
Provide insights into collections performance and risks that may impact financial planning
Support scenario modeling and business planning through collections data and analysis
Collaborate with Finance, Sales, and Customer Support teams to resolve escalated collections issues
Drive governance and compliance across collections activities, ensuring adherence to company policies and regulatory requirements
Present collections strategy updates, performance results, and improvement initiatives to senior leadership
Qualification
Required
Bachelor's degree in Finance, Accounting, Business, or related field; MBA or equivalent preferred
8+ years of experience in collections management, credit risk, or financial operations, with at least 3+ years in a leadership role
Proven experience designing and executing enterprise-level collections strategies
Hands-on expertise with Oracle Advanced Collections (required)
Strong financial acumen, with deep knowledge of cash flow management and forecasting
Proficiency with ERP/financial systems (e.g., Oracle Financials, SAP, or NetSuite) and advanced Excel/analytical skills
Excellent communication, influence, and stakeholder management skills, with the ability to build strong cross-functional partnerships
Preferred
Experience with process improvement methodologies and technology enablement for collections is a plus
Company
ABM Industries
ABM Industries is a facility management company that offers airport shuttles, wheelchair assistance, and janitorial services to businesses.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$2.2B2025-02-27Post Ipo Debt· $2.2B
1978-01-13IPO
Leadership Team
Scott Salmirs
President and CEO
Rene Jacobsen
EVP & Chief Operating Officer
Recent News
2026-01-06
The Motley Fool
2025-12-19
Private Equity Wire
2025-12-19
Company data provided by crunchbase