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Viator · 2 weeks ago

Solution Architect - Viator API Implementation

Charlotte, NC

Full-time

Hybrid

Mid, Senior Level

$75K/yr - $80K/yr

5+ years exp

Viator, a Tripadvisor company, is a leading global tours and activities platform, connecting millions of travelers with incredible experiences worldwide. They are seeking a Solution Architect to enable partners to leverage Viator’s APIs effectively, focusing on strategic consultation, commercial success, and technical guidance. The role involves collaborating with partners to design and implement solutions, providing technical leadership, and advocating for partner needs to improve API offerings.

E-CommerceMarketplaceMobileTravel

Comp. & Benefits

Responsibilities

Collaborate with B2C platforms, OTAs, and travel e-commerce and content partners to understand their business objectives and technical requirements

Design end-to-end solutions leveraging Viator’s APIs to address partner needs, optimize performance with the objective of optimizing the commercial success of our partners

Provide expert guidance on API capabilities, commercial best practices that drives conversion

Support partners to design an implementation roadmap pre and post development help partners leverage Viator's API to build products that prioritizes achieving growth for the business

Work closely with Viator’s product, engineering, and business development teams to advocate for partner needs and feedback to drive continuous improvement of Viator’s API offerings

Serve as the technical point of contact for partners during the API integration process

Conduct API demonstrations for partner teams

Identify and address technical challenges and provide solutions to support integrations

Assist partners in optimizing the performance of Viator’s APIs for scalability and user experience

Contribute to the development and maintenance of technical documentation, use case libraries, and integration guides

Qualification

Solution ArchitectureAPI IntegrationRESTful ServicesProgramming LanguagesE-commerce PlatformsTechnical ConsultingAnalytical SkillsProcess-DrivenInfluentialForward-ThinkingCollaborationDetail-Oriented

Required

5+ years of experience in solution architecture, technical consulting, product management or a similar role, preferably in the travel or e-commerce industry

Strong understanding of APIs, RESTful services, and integration methodologies

Hands-on experience with programming languages (e.g., Python, JavaScript, or similar) and API tools (e.g., Postman, Swagger)

Proven ability to analyze complex business and technical requirements to design scalable solutions

Preferred

Familiarity with e-commerce platforms, travel technologies, and B2C integrations is a plus

Benefits

Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary, annual bonus, and equity.

Work your way with flexibility to suit your lifestyle.

Flexible schedule.

Donation matching.

Tuition assistance.

Lifestyle benefit.

Travel perks.

Employee assistance program.

Health benefits.

Company

Viator

Glassdoor3.8

Viator is an online and mobile global marketplace for travelers to discover, research and book thousands of curated tours and activities. It is a sub-organization of Tripadvisor.

Founded in 1995

Miami Beach, Florida, USA

501-1000 employees