People Operations Generalist jobs in United States
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JobNimbus · 2 months ago

People Operations Generalist

JobNimbus is a company focused on enhancing the hero's journey for its employees. The People Operations Generalist serves as the first point of contact for people-related support, managing HR inquiries and administrative tasks to ensure smooth operations within the team.

AppsSoftware

Responsibilities

Be the frontline Tier 1 HR support for the JForce. Manage Jira PX tickets. Respond fast. Hit SLA
Facilitate new hire orientation coordination with the People Success Coach
Own core HR administration. Keep org chart, role data, and documents current. Generate offer letters
Process all employee changes. Track probationary periods. Log anniversaries and all hands updates
Administer benefits under direction of the PX Manager. Handle enrollments, changes, monthly reconciliations. Coordinate leaves of absence. Assist with disability accommodation documentation
Support performance management administration. Process warnings. Follow up with managers for closure. Manage assigned cases
Manage employee separations. Ensure documentation and system steps are complete. Coordinate separation agreements administration
Assist with employee relations administration and investigations as assigned
Compile and share employee metrics. Turnover. eNPS by department. Compensation reviews. DEI metrics
Ensure compliance reporting. EEO and ACA. Handle unemployment correspondence. Manage onboarding documentation
Maintain a 100% ticket resolution rate within SLA and drive PX CSAT and eNPS in the right direction

Qualification

HRIS managementBenefits administrationCompliance reportingOnboarding coordinationData analysisService mindsetFollow-throughClear communicationAttention to detail

Required

Two or more years in HR operations or people operations in a fast-moving SaaS or similar environment
Hands-on with HRIS and ticketing tools such as Jira. Able to own changes across multiple systems
Solid benefits administration fundamentals including enrollments, LOA coordination, and monthly reconciliations
Working knowledge of compliance basics including EEO and ACA reporting and unemployment workflows
Proven new hire onboarding and orientation coordination
Discreet and trustworthy with sensitive information. Strong judgment in employee relations triage
Obsessed with process. Meticulous documentation. Zero dropped balls
Clear and kind communicator. Service mindset. You close the loop with employees and managers
Strong follow-through. You chase every task to complete within SLA
Data-friendly. Comfortable compiling and sharing people metrics

Company

JobNimbus

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Software for contractors that unites CRM, project management, and automations.

Funding

Current Stage
Growth Stage
Total Funding
$383M
Key Investors
Sumeru Equity PartnersMainsail Partners
2024-11-13Private Equity· $330M
2023-03-28Debt Financing
2021-01-13Private Equity· $53M

Leadership Team

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Mark Novakovich
Chief Financial Officer
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Company data provided by crunchbase