The Mom Project · 1 week ago
Credit and Collections Specialist (Hybrid - El Segundo, CA)
El Segundo, CA
Full-time
Hybrid
Mid, Senior Level
2+ years expThe Mom Project is partnering with KARL STORZ US in their search for a Credit & Collections Specialist. In this role, you will manage a portfolio of customer accounts, driving proactive collection efforts to maximize cash flow and reduce past due balances.
Career PlanningCommunitiesHuman ResourcesMarketplaceRecruitingWomen's
Responsibilities
Manage and collect on a portfolio of customer accounts to minimize losses and DSO
Proactively contact customers to resolve past due balances and provide excellent service
Maintain accurate documentation of collection activities and account notes
Handle customer refunds, account reconciliations, adjustments, and credit line reviews
Resolve unapplied payments and disputes in accordance with company policies
Escalate uncollectible accounts and prepare write-off files for third-party agencies
Collaborate with internal teams and external customers to ensure timely resolution
Analyze portfolio data and participate in process improvement initiatives
Qualification
Required
Minimum of 2–3 years of B2B collections experience required
Experience with SAP and MS Office; proficiency in Excel
Excellent communication, negotiation, and customer service skills
Strong attention to detail, organization, and problem-solving ability
Ability to work independently and manage multiple priorities in a fast-paced environment
Preferred
Bachelor's degree preferred (or equivalent experience)
5+ years of collections experience
Strong receivables experience
Benefits
Medical / Dental / Vision, including a state-of-the-art wellness program and pet insurance, too!
3 weeks vacation, 11 holidays plus paid sick time
Up to 8 weeks of 100% paid company parental leave; includes maternal/ paternal leave, adoption, and fostering of a child.
401(k) retirement savings plan providing a match of 60% of the employee’s first 6% contribution (up to IRS limits)
Section 125 Flexible Spending Accounts
Life, STD, LTD & LTC Insurance
We prepay your tuition up to $5,250 per year! - Tuition pre-imbursement
Fitness reimbursement of up to $200 annually
And much more!
Company
The Mom Project
The Mom Project is a digital talent marketplace helping women remain active in the workforce.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$115.6MKey Investors
Leeds Illuminate7GC & CoAtlanta Seed Company
2021-10-06Series C· $80M
2020-07-01Series B· $25M
2018-12-17Series A· $8M
Leadership Team
Allison Robinson
Founder
Recent News
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