CWT · 2 weeks ago
Defense and Government Travel Consultant I (entry level) ONSITE Twentynine Palms, California
CWT is a global leader in travel management services, specializing in providing seamless travel solutions to U.S. military and government clients. As a Defense and Government Travel Consultant I, you will deliver exceptional customer service by creating and managing travel arrangements while ensuring compliance with client standards and preferences.
Responsibilities
Create and complete travel arrangements (air, hotel, car, rail)
Ensured reservations were built according to client standards and preferences
Act as a trusted advisor by offering informed and insightful recommendations that provide the best traveler experience
Handled basic and moderately complex bookings with potentially non-standard and multi-destinations, ticket exchanges, and complex fares
Escalate most complex bookings to more experienced staff
Assignments include both routine and non-routine work
Benefit from comprehensive training by experienced colleagues and use our social intranet to always stay up-to-date
Qualification
Required
English fluent – written and spoken
Detail-oriented
Good verbal and written communication skills
Basic MS Office
A genuine passion for high-quality customer service
Strong teamwork skills
A positive, 'can do' attitude
Willingness to learn and grow!
US Citizenship
Authorization to work in the US is not sufficient for this position
Subject to a company and government background investigation including a criminal history and credit record review
Adhere to all government-required and/or company-mandated information security policies and regulations
Take all Information Security and Privacy Act training required by the Government and/or company
Safeguard any traveler personal identifiable information (PII) in accordance with applicable information security policies or regulations
Preferred
2nd language a plus
Any travel industry-related experience
Customer Service
Benefits
Hands-on paid training in the travel industry
Competitive compensation — including shift differentials, referral bonuses, and supplier incentives.
3 weeks of vacation, 14 days of paid holidays, and 7 days of sick leave each full year
Both on-site and home-based positions available
Flexible working options: Full-time, part-time, working nights and weekends.
Medical/dental/vision
Employee discounts and supplier incentives
Employee Assistance Program & Employee Resource Groups
Company
CWT
CWT is a business travel management company that provides services to optimize travel, meetings, and events management.
Funding
Current Stage
Early StageTotal Funding
unknown2024-03-25Acquired
Recent News
2025-11-14
2025-11-10
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