United Electric Supply · 2 months ago
Inside Sales Trainee
Bethlehem, PA
Full-time
Onsite
New Grad, Entry LevelUnited Electric Supply Co. Inc. is a nationally recognized, employee-owned supplier of electrical products and services. The Inside Sales Trainee will rotate through various departments to gain experience and training in sales, product knowledge, and customer service to prepare for a career as an Inside Sales Representative.
ElectronicsManufacturingProduct Design
Responsibilities
Sell to customers over the telephone and digitally, discussing with them their specific requirements, product information, pricing, and timeframes for product delivery
Perform ECLIPSE sales system order entry
Communicate to the customer technical information received from within the company or manufacturer. Including long lead times or ship delays
Arrange with vendors to source materials and prices needed by the customer that are not common stock to United Electric
Solve customer problems including but not limited to lost shipments, damaged items, returns, emergency needs, and billing issues
Collaborate with expeditors and other internal departments to ensure a prompt, accurate delivery
Continuous learning of product and industry knowledge enabling better communication and greater sales with the customer
Proactively alert customers of sales and special promotions to generate additional sales
Maintain Weekly Open Order Report, Customer Calling Queue and other customer files as needed
Follow up on open quotes and provide feedback to pricing or product groups
Keep up to date on all ECLIPSE trackers, addressed in under a day
Process Credit Card Sales according to company policies as needed
Communicate with Outside Sales Representatives and the Pricing Department to change customer pricing in ECLIPSE if necessary. Keep price overrides to a minimum
Meet or exceed sales budget by proactively seeking new business and participating in selling programs and promotions
Work closely with all internal departments, combining individual efforts to better serve the customer
Perform other duties as obvious or assigned
Qualification
Required
A high degree of interpersonal understanding
Experience in effective conflict resolution
Ability to work in a fast-paced environment
Self-Motivated
Proactive & driven to find new business
Preferred
Bachelor's degree in related field preferred
Benefits
Health, Dental, and Vision Insurance
Disability Insurance and Life Insurance
401(K) and Stock Ownership
Paid Vacation and holidays
Educational Benefits
Wellness Programs
Work/Life Balance
Eligible for Commission
Company
United Electric Supply
United Electric Supply is a wholesale company that offers electrical design products and systems.
Founded in 1965
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2011-01-01Acquired
Leadership Team
Bob Crawford
COO
Company data provided by crunchbase