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Join Parachute · 2 months ago

Strategy and Operations Manager

Austin, TX

Full-time

Hybrid

Mid, Senior Level

Join Parachute is a technology-driven company reimagining the plasma donation experience to enhance convenience and accessibility. The Strategy and Operations Manager will drive operational excellence, ensure compliance across multiple facilities, and facilitate communication between Center Leadership and Corporate departments.

BiotechnologyHealth CareMedical

Growth Opportunities

Responsibilities

Oversee a portfolio of centers that generate $15mm - $40mm in annual revenue

Constantly iterate and re-engineer our existing processes. With our rapid growth we need individuals who can continuously evolve our processes and systems to meet larger needs

Monitor and assess adherence to quality policies, ensuring facilities maintain compliance with relevant regulations and industry standards

Analyze performance metrics, KPIs, and nonconformance events to identify areas for center level or corporate level improvement. As an end to end problem solver, you will take issues diagnosis to solution

Prepare centers for audits and assist the Center Leadership Team (CLT) and corporate departments in audit preparation, inspection and audit response actions representing company to regulatory agencies and inspectors

Guide and advise on employee-related issues, promoting fairness, and adherence to HR policies while cultivating center leadership through strategic development initiatives

Ensure facility maintenance meets the highest safety, compliance, and cleanliness standards in partnership with corporate facilities

Assist with recruitment, training, developing management talent through regular meetings, goal check-ins, development plans and on-site visits and assessments

Perform other job-related duties as assigned

Qualification

Operational excellenceQuality complianceData analysisProcess improvementTeam managementCritical reasoningProblem-solvingOrganizational skillsCommunication skills

Required

Oversee a portfolio of centers that generate $15mm - $40mm in annual revenue

Constantly iterate and re-engineer our existing processes

Monitor and assess adherence to quality policies, ensuring facilities maintain compliance with relevant regulations and industry standards

Analyze performance metrics, KPIs, and nonconformance events to identify areas for center level or corporate level improvement

Prepare centers for audits and assist the Center Leadership Team (CLT) and corporate departments in audit preparation, inspection and audit response actions

Guide and advise on employee-related issues, promoting fairness, and adherence to HR policies

Ensure facility maintenance meets the highest safety, compliance, and cleanliness standards

Assist with recruitment, training, developing management talent through regular meetings, goal check-ins, development plans and on-site visits and assessments

You live at the intersection of strategy and execution

Comfortable working with multiple departments in a complex matrixed organization and experience working in a regulated environment

A data led individual, your first reaction is to delve into the numbers as a source of truth

Excellent critical reasoning, decision-making and problem-solving skills

Strong organizational skills and attention to details

A natural leader, you have experience and success in managing teams of varying competencies

Comfortable dealing with a degree of ambiguity and proposing pragmatic solutions to problems

Overnight travel required up to 75% of the time without lengthy lead-time