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HCA Healthcare · 6 hours ago

Quality Program Manager

Prairie Village, KS

Full-time

Hybrid

Entry, Mid Level

2+ years exp

HCA Healthcare is a leading provider of healthcare services in the United States, and they are seeking a Quality Program Manager to support CareNow Clinics. This role involves coordinating clinical performance, promoting quality best practices, and ensuring compliance with accreditation and regulatory standards across multiple clinics.

BiotechnologyHealth CareHospitalMedicalPrimary and Urgent Care

Hiring Manager

Margaret Ward, MSM, CPSP

Responsibilities

Provides guidance to Urgent Care Clinic colleagues/management in complying with the requirements and intentions of the UCC quality program and agenda

Provides leadership and directs effort for clinical and quality improvement in addition to service(s) enhancement

Supports clinics in preparation of meaningful reports to the Market(s) Leadership under the direction of Quality Leadership

Coordinates, develops and implements programs, initiatives, and improvement strategies to ensure consistency in compliance with applicable laws, regulations, other governmental requirements, and accreditation standards

Ensures quality of care and safe clinical practices are maintained and promoted by visiting clinics, observing clinical processes, auditing for accreditation, regulatory, and service line standards and course correcting in real time

Facilitates effective communication with operations regarding quality improvement trends and key clinical performance improvement activities and initiatives

Assists in preparations of market level reports to monitor and track adherence to quality specific goals while developing improvement plans if appropriate

Submits monthly reports to Quality Leadership and participates in monthly operations reviews as directed

Facilitates investigation, required reporting, and corrective action development for serious quality or risk issues within the market(s) as requested by Quality and Division/Market Leadership. Accesses company resources as appropriate. Facilitates completion of analysis of all quality of care events

Maintains awareness of pertinent regulations, staying informed of pending and or implemented changes

Participates in development of UCC Market Quality strategic planning

Assists with the development of corporate quality initiatives as assigned

Maintains current competency with all current quality initiatives and strategies

Leads market level UCC Quality Improvement and Patient Safety initiatives, as directed

Provides education to employees and medical staff and supports ongoing education related to these initiatives

Meets regularly with Clinic Managers and Area Practice Managers to encourage shared learning adherence to the quality agenda and quality best practice

Collaborates with clinic/market leadership and the education team to identify and address any trends, needs, or enhancements to new hire and/or preceptor training

Coordinates with education infrastructure and occupational medicine leadership teams to support occupational medicine specific initiatives and competency requirements for core service line services

Supports the orientation program for new hires by overseeing the pool of preceptors through initial training, ongoing skills assessment and development

Supports identification and immediate remediation of competency gaps to minimize service disruptions

Ensures and maintains an active and ongoing Infection Prevention and Control Program for all the urgent care clinics

Maintains the strictest confidentiality in the areas of patient, employee and physician relations

Practices and adheres to the 'Code of Conduct' philosophy and 'Mission and Value Statement'

Qualification

Registered NurseQuality ImprovementBachelor's DegreeClinical PerformanceLeadershipCommunicationTeam CollaborationProblem Solving

Required

Registered Nurse

Bachelor's Degree required (prefer Bachelor of Science in Nursing)

Minimum 2-years relevant experience required

Current licensure as a Registered Nurse in state of residence

Benefits

Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

Free counseling services and resources for emotional, physical and financial wellbeing

401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

Employee Stock Purchase Plan with 10% off HCA Healthcare stock

Family support through fertility and family building benefits with Progyny and adoption assistance.

Referral services for child, elder and pet care, home and auto repair, event planning and more

Consumer discounts through Abenity and Consumer Discounts

Retirement readiness, rollover assistance services and preferred banking partnerships

Education assistance (tuition, student loan, certification support, dependent scholarships)

Colleague recognition program

Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Company

HCA Healthcare

Glassdoor3.3

HCA Healthcare provides medical education and healthcare services in locally managed facilities. It is a sub-organization of North Florida Endoscopy Center.

Founded in 1968

Nashville, Tennessee, USA

10001+ employees