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Onto Innovation · 3 days ago

Field Service Engineer 3

Hillsboro, OR

Full-time

Onsite

Mid Level

Onto Innovation is a leader in process control within the semiconductor industry, and they are seeking a highly skilled Field Service Engineer to support their advanced metrology systems. The role involves providing on-site support, troubleshooting, and maintaining semiconductor inspection equipment to ensure optimal performance and customer satisfaction.

3D TechnologyManufacturingSemiconductor

No H1B

U.S. Citizen Only

Responsibilities

Provide on-site support for installation, upgrade, calibration, and maintenance of metrology tools

Diagnose and resolve hardware and software issues independently or in collaboration with technical support teams

Deliver technical phone support and participate in on-call rotations as needed

Generate detailed reports on tool performance, issue resolution, and installation updates

Maintain weekly tool status updates and contribute to internal knowledge sharing and documentation

Foster strong customer relationships and act as a trusted technical advisor

Ensure compliance with cleanroom protocols, safety standards, and site-specific access requirements

Qualification

Troubleshooting complex systemsSemiconductor metrology toolsMechanical EngineeringElectrical EngineeringData analysisMicrosoft OfficeCommunication skillsTeam-orientedSelf-driven