Action Property Management · 2 months ago
Assistant General Manager - Azzurra - Marina del Rey
Action Property Management is the largest privately owned HOA management company in the West, serving over 300 communities. The Assistant General Manager will support the General Manager in daily operations, act as a liaison for community information, and assist in training and supervising staff.
CommercialProperty ManagementReal Estate
Responsibilities
Manage office operations, including correspondence, scheduling, and supply orders
Assist with board and annual meeting preparations, including agendas, notices, reports, and minutes
Maintain vendor files, insurance certifications, and compliance records
Update association profiles, calendars, contracts, website, and communication platforms
Support the GM with Action List updates and other tasks as assigned
Liaise with the Architectural Review Committee, schedule meetings, and take minutes
Communicate with homeowners regarding construction approvals, monitor progress, and handle deposits/refunds
Coordinate inspections and sound testing as needed
Address resident concerns and complaints
Supervise, train, and schedule access control, loading dock, and package room staff
Provide backup support for staff when needed
Prepare the monthly Delinquency Report
Payroll for direct reports
Serve as Manager on Duty in the GM’s absence
Conduct routine inspections of common areas and create work orders as needed
Review daily reports and ensure proper filing and distribution
Qualification
Required
Must be at least 18 years of age and successfully pass a pre-employment background check and drug screening
Minimum of a High School Diploma or equivalent
Minimum of 3-5 years of relevant experience with at least 2 years of supervisory experience in property management, and or hotels
Utilizes Microsoft Word, Excel, PowerPoint, and other PC-based programs for daily duties
Excellent verbal and written communication
Responsive, flexible attitude with an eagerness to take initiative
Ability to plan, organize, and prioritize responsibilities to meet deadlines
Ability to work effectively in a team environment and build strong relationships with others
Must attend board meetings as needed
Preferred
Bachelor's degree in hospitality, business administration or a related field
Luxury experience
Benefits
Comprehensive health benefits and paid time off package for qualifying employees
On-going hospitality and property management training
Opportunities for career growth and advancement
Values-driven company culture promoting team work and excellence
Medical, dental, vision, pet insurance, 401(k) with company match, and life and disability support for qualifying team members
Generous paid time off, including vacation hours, sick time, and company-observed holidays for qualifying team members