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Spectrum Association Management · 2 months ago

HOA Architectural Control Committee - ACC - Data Entry & Administrator (Entry Level position)

San Antonio, TX

Full-time

Hybrid

New Grad, Entry Level

$15/hr - $15/hr

Spectrum Association Management is a San Antonio-based homeowners’ association management company dedicated to supporting its community. They are seeking an Administrative Specialist to process homeowner applications for property changes while ensuring compliance with HOA regulations and providing exceptional customer service.

AssociationConsultingInformation Technology

Culture & Values

Responsibilities

Complete daily tasks related to providing correct and timely Documentation within their departments and to external clients, the HOA's we serve

Maintain a database of correspondence, providing service to various third-party vendors, and time management are required

Prepare documents required for certain transactions to title companies, review boards, vendors, realtors, and/or homeowners

Provide exceptional service via phone, email, and in person to internal and external customers

Receive inbound calls and make outbound calls as needed to clarify information and requests

Field internal questions and troubleshoot and resolve related issues

Qualification

Data entry skillsCustomer service skillsAttention to detailAnalytical skillsCommunication skillsTime managementMicrosoft OfficeTeam collaborationProblem-solvingOrganization skills

Required

Strong attention to detail and/or analytical/auditing skills

Ability to troubleshoot, solve problems, work independently while adhering to strict deadlines

Ability to work at a fast pace for a long period of time while maintaining accuracy

Detail oriented

Positive attitude

Enjoy working with a collaborative team environment

Accurate data entry skills

Ability to provide exceptional customer service to homeowners and vendors over the phone

Clear and concise written and verbal communication skills

Ability to prepare documents required for certain transactions to title companies, review boards, vendors, realtors, and/or homeowners

Provide exceptional service via phone, email, and in person to internal and external customers

Receive inbound calls and make outbound calls as needed to clarify information and requests

Field internal questions and troubleshoot and resolve related issues

Large amounts of data input and verification required to ensure accurate account information is maintained

Maintaining a database of correspondence

Providing service to various third-party vendors

Time management skills

Polished and professional written and verbal communication skills

Deadline-driven and highly accountable to meeting HOA regulated deadlines for document delivery

Analytical and able to research complex issues across various systems and platforms

Strong organization skills

Self-starter/able to work independently with minimal direction

Collaborative/team-oriented with ability to proactively collaborate with team to ensure daily work is completed and all deadlines are met

Work effectively with others to obtain required documentation within strict time frames

Preferred

Experience in administrative roles

Experience in data entry

Experience in claims

Experience in basic accounting

Experience in back-office experience

Experience with software programs such as Microsoft Outlook, Excel, and Word

Benefits

Hybrid Empowerment Plan - Our culture is based on trust. We empower our employees to work in-office and remotely based on the role, requirements of the business, and preference of the employee and manager. Remote/Hybrid schedules are awarded on a case-by-case basis and are market or department specific. You must live in San Antonio, Texas area.

Recognized as Best Places to Work 18 years in a row!

Fastest Growing Company - Fast Track 50 in 2020.

San Antonio-based homeowners’ association management company.

Privately-owned with over 20 years in business, and during all this time, we have never had a lay off.

Work / Life balance.

5 weeks of PTO to allow for rest, travel, family, and your hobbies.

11 Paid Holidays

40 paid hours per year for community service activities.

Paid Training with our Internal Learning and Development Management System.

Full suite of benefits includes- Medical, Dental, Vision, STD/LTD, Life/AD&D and a 401k program.

Free medical clinic in-house (in San Antonio office – virtual appointments for other offices).

Well-structured career track plan with a 6-month review.