Apply on Employer Site

Sandvik · 18 hours ago

Application Specialist

Carrollton, TX

Full-time

Onsite

Mid Level

Sandvik Coromant is the world’s leading supplier of tools, tooling solutions, and know-how to the manufacturing industry. They are seeking an Application Specialist to provide technical expertise and support to customers, ensuring the effective implementation of Sandvik products and maximizing business opportunities.

Building MaterialIndustrialMachinery ManufacturingManufacturingMining

Comp. & Benefits

No H1B

U.S. Citizen Only

Responsibilities

Fulfilling and delivering expertise in relevant technical products and application solutions to Customers and collaboratively supporting Account Managers to maximize and extend business opportunities

You will be responsible for ensuring Sandvik Coromant products are correctly implemented and deployed, competitor conversions are minimized, and help customers recognize the value of utilizing Sandvik Coromant tools and technology

Support Account Managers in technical presentations and customer interactions to ensure suitable business opportunities and solutions are identified and secured for Sandvik Coromant

Execute delivery of technical solutions and sales support to end-customers and distributors, in close cooperation with Account Managers to grow share of wallet within our customer base

Coordinate and organize interaction between technical and commercial departments as well as relevant distributor services for projects

Support Account Manager in new product and service introduction to customers

Recommends products and services that fit well with customer’s business needs

Responds to complex technical questions regarding products, systems, or services

Develops and delivers training to educate internal employees, external partners, and customers on product features

Troubleshoots, investigates, and resolves technical problems that arise

Develops test applications used for testing modules, including customer-specific components

Must have strong metal cutting skills

You can build effective working relationships with end customers and distributors to secure projects and opportunities to grow sales

Supports Sales activities including analysis of customer’s technical needs; suggests and implements solutions

Ambassador for driving new ways of working and future technology within field of expertise to ensure customers’ needs are fulfilled and profitable business is gained

Accountable to ensure successful opportunities, that are identified by Account Managers or others, are qualified and the appropriate products are applied in a first-class manner to maximize Sandvik Coromant’s market share and profitable business

Documents applied products and services performance and savings, whether successful or unsuccessful, to ensure Sandvik Coromant can develop and deliver the most competitive products on the market

Leads the customer projects from start to finish together with Account Manager

Ensures post-sales activities include resolving implementation problems and conduct training

Communicates with hardware, software, and systems design engineers to ensure products and services are modified, configured, and installed per customer needs

Coordinates between all internal stakeholders, partners, and customers around projects and opportunities

Monitor competitors’ landscape and alternative solutions to ensure Sandvik Coromant’s business

Develops business plans in collaboration with Account Managers as appropriate, to ensure market share increases/key product focus within the sales department are achieved in line with financial targets and KPI’s

Work with Account Manager to proactively deliver Customer needs analysis

Qualification

Metal cutting expertiseCustomer relationship managementTechnical presentationsCAD/CAM knowledgeDigital technologies knowledgeProject managementStructured approachBusiness orientedListening skills

Required

Degree or equivalent qualification in mechanical/manufacturing engineering or a related field

Solid and proven technical experience and knowledge with cutting tools

Proven track record in delivering good business results

Strong knowledge of commercial and technical terms and conditions

Applicant must be a US citizen or have eligible work permit

Must possess a current driver's license valid for his/her state of primary residence

Broad technical knowledge in metal cutting tools and strong competence in area of expertise

Structured and organized business orientated approach

Ability to manage customer requests and business issues effectively, capable of leveraging all resources

Ability to listen to customers and sales project teams to understand underlying needs and ensure suitable technical solutions are delivered to secure profitable business for Sandvik Coromant