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IMI · 3 weeks ago

Lead Repair Center Technician

Houston, TX

Full-time

Onsite

Senior Level, Lead/Staff

$75K/yr - $85K/yr

8+ years exp

IMI plc is a global specialist engineering company that creates breakthrough solutions, focusing on innovation and collaboration to solve complex problems. The Lead Repair Center Technician is responsible for planning and coordinating repair activities, troubleshooting equipment issues, and mentoring other technicians to ensure high-quality customer support.

EnergyInnovation ManagementManufacturingOil and Gas

Responsibilities

Inspects and troubleshoots mechanical devices and controls to locate cause of malfunction

Perform detailed inspection of parts and valves using precision measuring equipment and non-destructive examination

Adjusts functional parts of devices and control instruments

Repairs or replaces defective parts

Initiates purchase orders for valves and parts

Sets up and operates lathe, drill press, grinder, and other metalworking tools to make and repair parts

Orders shop supplies according to job requirements and daily operations

Schedule overtime and job support to meet shipping guidelines

Sets up for and conducts hydrostatic and seat leak tests on assembled valves and leak test actuators

Maintains up-to-date knowledge of equipment, new systems and related technical information to provide a high level of customer support

Acts as a coach / mentor for other technicians assigned to the repair center

Able to design / facilitate training classes for technicians and customers

Point of contact for other technicians to resolve technical issues and provide guidance

Works effectively in both an individual and team environment. Can work independently at a customer’s site with limited to no supervision

Expected to create full / accurate documentation of repairs

Expected to assist in developing processes, procedures, and guides to improve Repair Center performance

Proactively identifies technical opportunities for competitive valve replacements, retrofits, upgrades, and other improvements. Able to communicate those opportunities to sales, engineering & the customer

Leads large or complex repairs especially those involving controls

Ability to troubleshoot difficult control and integration problems

Managing unforeseen challenges that arise during the execution of a repair such as missing or wrong parts, the need for unexpected body repairs, upset or anxious customers, etc

Other assignments as required

Qualification

Mechanical troubleshootingPrecision measuring equipmentValve assemblySubassemblyShop tooling knowledgeSchematic readingCustomer supportTraining facilitationTeam collaborationDocumentation skillsProblem-solving

Required

8 + years of experience in a related field and/or an equivalent combination of education and experience

Knowledge of all types of shop tooling to dismantle valves and subassemblies safely

Perform precision assembly and subassembly of valves and actuators to meet critical operating requirements with close tolerances

Available nights and weekends to support customers and field service technicians as needed

Basic computer skills required for writing reports and utilizing company data bases

Move material and equipment within the work area by hand, forklift, or crane

Read and interpret schematic drawings and logic diagrams

Benefits

Multiple health plans to choose from: HMO, PPO, and High Deductible Health Plans with a low-cost share

Best-in-class 401K plan with zero vesting and up to 6% contribution matching

14-week maternity leave at full pay (Adoption benefits are equivalent)

4-week paternity leave at full pay (Adoption benefits are equivalent)

Employee Resource Groups that offer community and support, like our Pride Network and Network of Women groups

PTO, encompassing inclusive holidays

Career Development opportunities (IMI’s ‘Catalyst’ Program)

Employer contribution for Health Savings Account, and in many cases free virtual telemedicine, and teletherapy.

Mental Health and wellness programs to support you and your family

Full suite of voluntary benefits to tap into, including but not limited to: Critical illness insurance, hospital indemnity, legal insurance, identity theft protection, and pet insurance or home & auto insurance through our discount advantage platform

Short & long-term disability as well as basic life insurance at 2x your basic salary at no cost to the employee

Free financial advisors, webinars, and classes through Charles Schwab

Annual Employee Stock Purchase Plan with option to purchase IMI shares at a reduced employee only price - no opportunity to lose, only to profit or refund your investment 100%

Company

IMI

IMI is a global leader in fluid and motion control, serving markets underpinned by three long-term growth trends – automation, energy efficiency and healthcare demand.

Founded in 1862

Birmingham, Birmingham, GBR

10001+ employees