Amazon · 2 months ago
E-Commerce Program Manager
Austin, Texas, USA
Full-time
Onsite
Mid Level
$67K/yr - $143K/yr
3+ years expAmazon is revolutionizing the future of grocery e-commerce and is seeking a Program Manager to lead cross-banner and automated micro-fulfillment operations in Austin, TX. The role involves driving performance metrics, optimizing workflows, and collaborating with various teams to enhance customer experiences and implement large-scale automation programs.
Artificial Intelligence (AI)DeliveryE-CommerceFoundational AIRetail
Responsibilities
Leads operational and labor strategy for cross-banner and automation initiatives
Drives and owns critical operational metrics, delivering insights leadership and key stakeholders
Resolves complex operational challenges and implements systematic improvements across programs
Identifies potential risks or roadblocks and works with stakeholders to manage gaps, identify solutions, implement changes and document processes as required
Launches micro-fulfilment operations in new locations, ensuring a successful ramp
Creates and maintains operational documentation, including SOPs and team communication
Supports department goals, identifies synergies, and suggests process and communication improvements to help our cross-functional team work more efficiently
Effectively documents information across workstreams, stakeholder teams, and scopes
Builds constructive business relationships with all stakeholders, including Amazon partners
Leads execution of programs, including managing timelines, managing budget, program status communication
Ensures / develops weekly, monthly, and quarterly reporting for Ecommerce programs
Identifies reporting requirements and ensures access to program-related data
Qualification
Required
3+ years of program or project management experience
Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
Experience using data and metrics to determine and drive improvements
Experience working cross functionally with tech and non-tech teams
Bachelor's degree, or experience in an industry role
Preferred
2-3 years of program management experience, preferably (but not required) in retail or the food or packaged goods industry
3+ years of driving process improvements experience
Experience in retail operations is strongly preferred
Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
Experience building processes, project management, and schedules
Benefits
Equity
Sign-on payments
Full range of medical, financial, and/or other benefits
Company
Amazon
Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.
10001+ employees
H1B Sponsorship
Amazon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)
Funding
Current Stage
Public CompanyTotal Funding
$8.11BKey Investors
AmazonKleiner Perkins
2023-01-03Post Ipo Debt· $8B
2001-07-24Post Ipo Equity· $100M
1997-05-15IPO
Leadership Team
Douglas J. Herrington
CEO, Worldwide Amazon Stores
Werner Vogels
VP & CTO
Recent News
TechRadar.com
2026-01-16
2026-01-16
Chicago Sun-Times - Business
2026-01-16
Company data provided by crunchbase