Amazon · 1 day ago
E-Commerce Program Manager
Austin, TX
Full-time
Onsite
Mid, Senior Level
$67K/yr - $143K/yr
3+ years expWhole Foods Market is revolutionizing the future of grocery e-commerce through innovative automation solutions. They are seeking a Senior Program Manager to drive the strategic business case and execution of automated micro-fulfillment initiatives, partnering closely with various teams to enhance customer choice and delivery capabilities.
Artificial Intelligence (AI)DeliveryE-CommerceFoundational AIRetail
Responsibilities
Own and maintain the comprehensive business case for in-store automation, including financial modeling, ROI analysis, assumption development, and ongoing updates
Develop and validate assumptions through data analysis, stakeholder collaboration, and industry benchmarking
Partner with Finance to ensure accurate cost modeling, forecasting, and budget management
Present business cases, investment recommendations, and program updates to senior leadership
Lead strategic fulfillment and assortment expansion initiatives to enhance customer selection and delivery experience
Drive program roadmaps, success metrics, milestones, and reporting frameworks
Manage program timelines, budgets, dependencies, and risk mitigation strategies
Launch micro-fulfillment operations in new locations, ensuring successful ramp and adoption
Synthesize inputs from Finance, Design & Construction, Engineering, Operations, Supply Chain, and Store teams to inform strategy and decision-making
Build constructive business relationships across Whole Foods Market and Amazon partner teams
Facilitate alignment across diverse stakeholder groups with competing priorities
Identify potential risks, gaps, and opportunities; drive solutions and process improvements
Drive and own critical operational metrics, delivering insights to leadership and stakeholders
Create and maintain program documentation, including business requirements, SOPs, and communication materials
Develop weekly, monthly, and quarterly reporting for E-commerce automation programs
Monitor industry trends and competitive landscape to inform strategy and innovation
Qualification
Required
3+ years of program or project management experience
Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
Experience using data and metrics to determine and drive improvements
Experience working cross functionally with tech and non-tech teams
Bachelor's degree, or experience in an industry role
Preferred
2-3 years of program management experience, preferably (but not required) in retail or the food or packaged goods industry
3+ years of driving process improvements experience
Experience in retail operations is strongly preferred
Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
Experience building processes, project management, and schedules
Benefits
Equity
Sign-on payments
Full range of medical, financial, and/or other benefits
Company
Amazon
Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.
10001+ employees
H1B Sponsorship
Amazon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)
Funding
Current Stage
Public CompanyTotal Funding
$8.11BKey Investors
AmazonKleiner Perkins
2023-01-03Post Ipo Debt· $8B
2001-07-24Post Ipo Equity· $100M
1997-05-15IPO
Leadership Team
Douglas J. Herrington
CEO, Worldwide Amazon Stores
Werner Vogels
VP & CTO
Recent News
TechRadar.com
2026-01-16
2026-01-16
Chicago Sun-Times - Business
2026-01-16
Company data provided by crunchbase