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Smallpdf · 2 months ago

Lead Product Designer (Sign.com)

United States

Contract

Remote

Senior Level

5+ years exp

smallpdf is a company focused on creating a simple e-signature tool, Sign.com, aimed at making document signing effortless for small teams. They are seeking a hands-on Product Designer who will lead the design process and collaborate closely with product and engineering teams to enhance user experiences and drive product growth.

Information TechnologyInnovation ManagementReal EstateSoftware

Responsibilities

Craft visually refined, high-quality designs that elevate the product experience through strong visual design, design craft, and great attention to detail

Own the end-to-end product design process - from discovery and research to prototyping, testing, and final design

Lead user research to uncover insights, challenge assumptions, and strengthen our understanding of the customer journey

Collaborate closely with product, growth, and engineering to define strategy and ensure exceptional user experiences

Be data-driven - analyze product metrics, experiment outcomes, and behavioral data to guide decision-making

Act as a sparring partner for other leaders, bringing a product-thinking mindset to conversations about growth, technology, and strategy

Qualification

Product DesignUser ResearchData AnalysisFigmaPrototyping ToolsDesign System ThinkingIntellectual CuriosityCollaboration SkillsCommunication SkillsMentorship

Required

5+ years of experience as a Product Designer, Design Lead, or similar role in SaaS, B2B, or product-driven environments, ideally with startup or early-stage company experience where you've worn multiple hats

Hands-on with modern design tools (Figma, prototyping tools, research tools like Dscout, Dovetail etc.)

User-obsessed - passionate about research, testing, and designing from genuine customer insight

A strategic product thinker with strong ownership and entrepreneurial drive

Data-informed and analytical, comfortable working with metrics, experiments, and hypotheses

Fast experimentation mindset - you're comfortable running rapid design iterations, A/B testing, and learning from failures. You move quickly without sacrificing thoughtfulness

Excellent collaboration and communication skills - able to challenge, inspire, and align cross-functional partners

Intellectually curious - you dive deep into topics, ask tough questions, and don't settle for surface-level answers. You're a self-starter who identifies problems without waiting to be told

Comfortable working remotely with occasional travel to Zurich or in a hybrid setup in Zurich

Preferred

Cross-functional leadership experience: You've led or influenced product decisions across multiple teams (engineering, marketing, growth) and know how to align stakeholders with different priorities

Design system thinking: Experience building or scaling design systems, documentation, or design patterns across multiple products or teams

Mentorship and design leadership: You've mentored junior designers or contributed to building design culture within a team or organization

Influence without direct authority: You're skilled at driving decisions and inspiring action through strong communication and product thinking, even when you don't have formal authority