Ford Motor Company · 15 hours ago
Site IT Engineer
Dearborn, MI
Full-time
Onsite
Entry, Mid Level
2+ years expFord Motor Company is a global leader in automotive manufacturing, seeking a Site IT Engineer to support their Dearborn Truck Plant and the Rouge Electric Vehicle Center. The role involves providing technical support and troubleshooting for manufacturing applications and infrastructure, while also assisting in the implementation of advanced manufacturing technologies.
AutomotiveAutonomous VehiclesManufacturingTransportation
No H1B
Responsibilities
Support a multi-shift operation in a manufacturing plant
Must be able to work flexible hours in support a multi-shift operation. Requires rotating schedule to support business processes. (Days, nights, and potentially weekends)
Providing technical support and troubleshooting assistance to end-users on the plant floor
This includes diagnosing and resolving hardware, software, and network issues, as well as providing training and support to help users effectively utilize technology
In addition to your technical expertise, you will also be required to perform physical activities such as moving assets and equipment around the plant. This may involve lifting, carrying, and pushing heavy objects, so you must be physically fit and able to work in a demanding environment
To be successful in this role, you should have a strong understanding of IT systems and be comfortable working with a variety of hardware and software applications
You must also have excellent communication skills, as you will be working closely with end-users, managers, and other IT professionals to identify and resolve technical issues
Provide technical support (IT applications, infrastructure, operating systems, end-user-productivity tools) to plant business customers throughout the manufacturing plant
Interface with corporate IT and business owners to prioritize improvement efforts
Support plant floor systems/PDO teams in resolving incidents: Provide triage and business continuity plans, support escalations, provide hands and feet to support teams and other global teams (e. g. DBA, Server Operations, Network Operations) as necessary
Focus on the integration / long term maintenance of applications and hardware
Assist plant IT Manager with managing assignments and workload
Develop, maintain, and share accurate support documentation
Support of local network equipment in a Cisco based environment
Support of local applications across both physical and virtual server environments: Windows, Linux, and CAAS
Support of Factory of Tomorrow deployments and expansion efforts utilizing IIOT platform, software-defined network, Apple iOS devices, and Android-based equipment
Qualification
Required
High School diploma or equivalent
2+ years of experience supporting Enterprise IT in areas such as: Dell PC's, Dell Laptops, HP Printers, and HP Server
Windows server and Windows Active Directory/ADFS
Server administration; Windows (2012+) or Linux
Familiar with Cisco routers and switches to include basic staging, troubleshooting and cable installation
Experience with Office365
Strong written and verbal communication skills
Preferred
Bachelor's degree Computer Science, Information Technology or related
A strong desire to learn manufacturing operations and business practices from an IT perspective is required
A willingness to learn and adapt to new technologies is required
Ability to multi-task; managing multiple tasks
Work efficiently and effectively with diverse, cross-functional teams under stressful circumstances
Ability to communicate effectively with business users and IT professionals including globally distributed teams
The ability to adjust communications appropriately for the audience across all levels of management and technical knowledge
Motivated self-starter
Identifying, investigating, and solving problems without supervision
Manufacturing experience is preferred, but not required
Willing to learn Cisco software-defined architecture (SDA) troubleshooting and implementation
Knowledge of Openshift CAAS hosting
Knowledge of MQTT messaging protocol
Experience with Android and/or iOS, iPhones, iPads
Experience with SharePoint
Experience with Office automation, Windows, PC's & Printers
Any plant floor automation experience is highly desired (Control systems, PLC's, etc.)
Benefits
Immediate medical, dental, vision and prescription drug coverage
Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
Vehicle discount program for employees and family members and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
Paid time off and the option to purchase additional vacation time.
Company
Ford Motor Company
We don't just make history -- we make the future.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$16.23BKey Investors
US Department of EnergySoros Fund Management
2025-07-29Post Ipo Debt· $3B
2023-08-17Post Ipo Debt· $4B
2023-06-22Debt Financing· $9.2B
Leadership Team
James Farley
Chief Executive Officer
Efrat Barit
COO
Recent News
The Motley Fool
2026-01-14
Company data provided by crunchbase