Apply on Employer Site

Launch Credit Union · 2 months ago

LENDING SYSTEM ADMINISTRATOR

Titusville, FL

Full-time

Hybrid

Mid Level

3+ years exp

Launch Credit Union is seeking a Lending Systems Administrator responsible for maintaining their consumer loan origination systems. The role involves overseeing system updates, providing technical support, and collaborating with various teams to ensure efficient operations.

BankingCreditFinancial Services

Responsibilities

Works independently to perform additional day-to-day tasks surrounding the loan origination system including but not limited to adding/modifying loan promotions, changing/updating interest rates and adding/modifying products

Monitors and makes required updates and modifications to keep the consumer loan origination system current with policies and procedures and regulatory requirements

Utilizes the Helpdesk Ticket system to manage requests and alterations in a timely manner

Maintains user access for the loan origination system including adding and removing users

Serves as a subject matter expert pertaining to the consumer lending process. Responds timely to questions from internal staff

Collaborates with consumer Loan Servicing, Processing, Lending and Branch Experience teams to provide effective and efficient service to internal staff

Proposes enhancements to processes and/or procedures to improve efficiencies and gain optimal results from the system

Demonstrates good technical troubleshooting skills and ability to grasp the more technical aspects of the systems

Demonstrates an ability to meet and exceed established service and quality goals

Responsible for system reports including but not limited to creating, generating, and maintaining

Responsible for working with the vendor to facilitate system updates and enhancements

Interacts and collaborates with stakeholders and vendors regarding the various systems that work with the loan origination process

Creates and manages a Statement of Work with our loan origination system vendor as needed

Develops, maintains, and demonstrates a working knowledge of credit union loan standards, policies, procedures, and applicable state and federal government rules. Adheres to policies that govern the position

Monitors and makes required updates and modifications to keep the consumer lending loan origination system current with policies, procedures and regulatory requirements

Ability to successfully perform loan processing functions as needed

Checks e-mails for updates and responds timely

Follows and complies with all Launch Credit Union policies and procedures

Completes assigned compliance training in a timely manner

Attends meetings and training sessions as required

Perform other duties as assigned

Qualification

Loan Origination SystemsConsumer Lending ExperienceTechnical TroubleshootingRegulatory Compliance KnowledgeInterpersonal SkillsOrganizational SkillsProblem-Solving SkillsTeam Collaboration

Required

Minimum three years' previous consumer lending experience

Must be technically astute at understanding and operating Loan Origination Systems

High school diploma or GED

Consistently demonstrates a courteous, tactful, and professional approach when dealing with internal staff and third-party vendors in accordance with established customer service standards and demonstrates concern and respect for others in all interactions, inspiring trust, and confidence

Must be organized and have the ability multitask while paying close attention to detail. Strong written, verbal, and interpersonal skills

Ability to work within a team environment. Consistently demonstrates self-motivation and independent problem-solving skills, requiring only minimal direct supervision, in order to maximize individual productivity and efficiency

Must be knowledgeable or ability to quickly learn the credit union products and services including the various types of loan products. Has an understanding of the paperwork that is required for each loan and how to read a credit report

Has an understanding of the Truth in Savings Act, Patriot Act, Reg. CC, BSA, OFAC, FACT Act, Reg. B and Reg. Z

Modifies behavior or methods in order to adjust to quickly changing environments and reorganizes workload in order to promptly accommodate critical tasks