Litera · 3 months ago
Vice President, Business Applications
Litera is a leader in legal tech innovation, dedicated to delivering transformational solutions to law firms and corporate legal teams. The Vice President of Business Applications will be responsible for optimizing the internal application ecosystem and driving operational excellence across various departments, leveraging AI and data analytics to enhance business processes.
Customer ServiceDocument ManagementInnovation ManagementLegalLegal Tech
Responsibilities
This leader will oversee the administration and governance of Salesforce, including user management, security, CPQ architecture, pricing rules, contract lifecycle processes, and custom development. They will ensure Salesforce is deeply integrated with other core systems such as NetSuite, Workday, and internal support platforms, enabling seamless workflows and a frictionless user experience
The VP will lead a multidisciplinary team spanning Systems Operations, Business Process, and Data Engineering. They will be responsible for platform governance, enterprise data management, and end-user support, while also driving vendor and license optimization. A key mandate is to foster seamless cross-functional integration—ensuring that applications and workflows across departments are aligned, efficient, and responsive to evolving business needs
This role includes strategic oversight of the Data Engineering and BI Analytics function. The VP will guide the development and governance of Litera’s enterprise data warehouse, ensuring robust data architecture, scalable reporting pipelines, and the delivery of certified dashboards that empower decision-making across the organization. A critical priority will be the creation of a self-service data model that enables business units to independently access, integrate, and build their own reporting solutions. The VP will also be responsible for producing and maintaining corporate operating reports and dashboards that provide executive-level visibility into performance and progress. Experience with Snowflake or other modern data warehousing technologies is preferred
To drive efficiency and innovation, the VP will be expected to integrate AI into business operations processes. This includes leveraging AI to automate workflows, enhance data quality, improve user support, and enable predictive insights across functional areas. The VP will also lead the development of AI-powered self-service capabilities, allowing teams to resolve issues, access data, and execute tasks with minimal friction. Additional opportunities for AI-driven transformation will be explored across document processing, customer experience, and operational forecasting
The VP will work closely with leaders in Marketing and Revenue Operations, as well as stakeholders across HR, Technology, and Finance, to define and execute joint objectives. Success in this role requires a leader who can coordinate across business units to identify pain points, streamline operations, and deliver transformative solutions. The VP will be expected to build strong partnerships, lead with clarity and accountability, and cultivate a culture of continuous improvement and innovation
Qualification
Required
Demonstrated success leading large, multidisciplinary teams across Systems Operations, Business Process, and Data Engineering
Extensive experience managing cross-functional initiatives involving Sales, Marketing, Revenue Operations, HR, Technology, Finance, and Support
Ability to define and execute joint objectives with senior stakeholders across departments, aligning operational strategy with business goals
Skilled in building high-performing teams and fostering a culture of accountability, transparency, and continuous improvement
Strong executive presence with the ability to influence, communicate, and drive consensus across diverse stakeholder groups
Extensive hands-on experience with Salesforce, including CPQ architecture, pricing rules, contract lifecycle management, automation workflows, and integrations
Deep knowledge of Workday for HR operations and NetSuite for financial systems, including configuration, optimization, and cross-platform connectivity
Proven track record of managing and integrating third-party business operations applications to streamline workflows and enhance user experience
Experience in platform governance, user administration, security protocols, and compliance across enterprise systems
Ability to identify and implement AI-driven solutions to automate business processes, improve operational efficiency, and enhance data quality
Experience developing AI-powered self-service capabilities for internal teams to resolve issues, access data, and execute tasks independently
Familiarity with AI applications in document processing, customer experience, forecasting, and predictive analytics
Expertise in building and scaling enterprise data warehouses and reporting pipelines
Experience developing self-service data models that empower business units to create and manage their own reporting solutions
Strong capability in designing and maintaining corporate operating reports and executive dashboards
Proficiency with modern BI tools and data ingestion platforms to support agile, data-driven decision-making
Minimum 10 years of experience in a leadership position managing Business Operations teams
Ability to translate business goals into operational strategies, prioritize initiatives, and deliver measurable outcomes at scale
Strong analytical and problem-solving skills with a focus on innovation and long-term impact
Preferred
Experience with Snowflake or other modern data warehousing technologies
Benefits
Comprehensive benefits package
Incentive and recognition programs
401k contribution
Company
Litera
Litera is a legaltech firm that provides of document lifecycle and transaction management solutions.
H1B Sponsorship
Litera has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2023 (3)
2022 (1)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$102MKey Investors
HgK1 Investment Management
2021-11-05Private Equity
2021-01-07Series Unknown· $2M
2019-05-08Private Equity
Recent News
2025-12-03
Company data provided by crunchbase