PetVet Care Centers · 2 months ago
Department Coordinator for Internal Medicine
Gaithersburg, MD
Full-time
Onsite
Entry, Mid Level
$20/hr - $27/hr
2+ years expPetVet Care Centers is dedicated to improving the lives of animals and people through exceptional care. The Department Coordinator for Internal Medicine will manage incoming calls, oversee administrative tasks, and serve as a liaison for specialty departments.
Health CareMedicalPet
Responsibilities
Client service
Answering telephones
Making appointments
Maintaining electronic medical records
Pharmacy and retail sales
Maintenance/housekeeping
Financial responsibilities such as collecting deposits/payments and balancing cash drawer
Assisting assigned specialty departments
Qualification
Required
Prior experience in a veterinary hospital is mandatory
Minimum of 2 years of experience in fast-paced customer service, preferably in the veterinary/medical field
Proficiency in working with high-volume multi-line phone systems
Familiarity with common veterinary medical terminology and the ability to recognize signs and symptoms indicative of emergency patient conditions
High school diploma or equivalent
Preferred
Excellent communication and client service skills with proper phone etiquette
Strong team-oriented work approach
Accurate handling of financial transactions
Organized, and people-oriented
Demonstrates sound decision-making and multitasking abilities in high-stress environments
Comfortable working with animals
Experience with Idexx Cornerstone software is a plus!
Benefits
Medical, dental, and vision insurance
Paid Parental Leave (birth, adoption, foster)
401(k) with discretionary contribution
Team Member Pet Discounts
Emotional wellbeing support — including Calm app access and 24/7 EAP
CE stipends and career development resources
Grant Circle — a relief fund for team members facing personal hardship
Local hospital culture backed by national resources
Company
PetVet Care Centers
PetVet Care Centers is an operator of specialty and general practice animal hospitals in the United States.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
$675MKey Investors
Golub Capital
2017-12-27Acquired
2017-06-13Debt Financing· $675M
Leadership Team
Tony DiPippa
Chief Financial Officer
Anthony Loomis
Chief Medical Officer
Recent News
2025-03-04
Company data provided by crunchbase