RedGuard ยท 2 months ago
IT Support Specialist Intern - LANGE Shared Services
Wichita, KS
Internship
Hybrid
Intern
$16/hr - $20/hr
Start in 2026 SummerRedGuard is involved in various industries including real estate and portable storage solutions. They are offering a summer internship for an IT Support Specialist Intern, where participants will gain hands-on experience in providing technical assistance, troubleshooting issues, and supporting IT operations.
EnergyRenewable Energy
No H1B
U.S. Citizen Only
Responsibilities
Provides technical support on-site and remotely; assist walk-in customers as needed, creating tickets for all issues
Responds to and resolves IT support tickets within the defined SLA, ensuring timely resolution and communication
Troubleshoots issues with laptops, desktops, printers, networks, servers, phones, and tablets
Shadows support specialists in troubleshooting network connectivity and system access problems
Assists with managing IT equipment inventory, including tracking, organizing, and updating asset records
Maintains a customer-focused approach by communicating clearly and professionally with end users
Conducts basic and intermediate training sessions for end-users
Contributes to larger IT projects such as system upgrades, equipment installations, cloud migrations, and more
Qualification
Required
Currently pursuing an Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field
Basic understanding of computer hardware, operating systems, and networking concepts
Strong interest in IT support and problem-solving
Excellent communication and teamwork skills
Ability to manage time effectively and maintain attention to detail
Proficiency with Microsoft technologies including Windows OS, Microsoft 365, and Active Directory
Ability to work independently and manage multiple priorities
Valid driver's license with reliable transportation
Preferred
Familiarity with Microsoft 365, Windows OS, or help desk tools
Previous internship, school project, or part-time experience in IT support
CompTIA A+ or similar entry-level certification (in progress or completed)
Experience providing customer service in any capacity
Benefits
Professional development
Senior leadership Q&A
Volunteer initiatives
Networking/social events
Company
RedGuard
RedGuard is an oil & energy company that offers lease fleeting services.
Founded in 1998
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Darren Hillman
Chief Executive Officer
Tim Taton
Chief Operating Officer
Recent News
Seattle TechFlash
2025-07-24
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2025-04-23
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