Boston Children's Hospital · 1 day ago
VP Revenue Cycle Operations
Boston, MA
Full-time
Onsite
Director/Executive
12+ years expBoston Children's Hospital is seeking a Vice President of Revenue Cycle Operations to provide strategic and operational leadership across core revenue cycle functions. This role is essential for driving financial performance, improving operational processes, and preparing the organization for enterprise-level transformation.
Health CareHospitalMedical
Responsibilities
Develop and execute a multi-year transformation roadmap to position BCH as a top-performing revenue cycle organization
Align strategies across departments to enhance enterprise capabilities in coding, accounts receivable, revenue integrity, and financial clearance
Serve as a key advisor and second-in-command to the SVP, Revenue Cycle, providing executive-level oversight across initiatives and teams
Provide day-to-day leadership and accountability for: Pre-Service Financial Clearance, Coding (Inpatient & Outpatient), Revenue Integrity, Hospital Accounts Receivable
Ensure achievement of departmental KPIs, including targets for uncollectible rates, AR days, clean claim rates, and denial prevention
Drive initiatives to reduce uncollectible accounts toward a goal of 2.0% of NPSR (FY27 target)
Lead strategies to decrease AR days from 80+ to ~70 while improving cash flow and reducing cost to collect
Protect and optimize BCH’s $3B+ annual revenue through strong controls, visibility, and accountability
Mentor and develop Director and Senior Director-level leaders to ensure operational excellence and leadership continuity
Build bench strength within mid-level management to support organizational growth and succession planning
Partner with Clinical Departments, IT (Epic), Finance, Health Information Management, Patient Care Services, and Foundation entities to align integrated revenue strategies
Drive collaboration between hospital and physician revenue cycle teams to enhance transparency and overall performance
Qualification
Required
Bachelor's degree in Healthcare Administration, Business, Finance, or related field required
12+ years of progressive leadership experience in revenue cycle operations, preferably in an extensive academic or pediatric health system
Demonstrated success in leading complex, multi-functional teams and large-scale revenue cycle transformation initiatives
Proven experience managing hospital and professional revenue cycle functions, including coding, AR, revenue integrity, and financial clearance
Expertise in Epic and modern revenue cycle technologies, analytics, and automation strategies
Strong financial acumen with understanding of healthcare reimbursement, DRGs, denials management, and payer dynamics
Knowledge of compliance and full revenue cycle operations in complex healthcare environments
Skilled in using data and automation to drive performance and efficiency improvements
Ability to lead and develop high-performing teams, drive change, and deliver measurable results
Effective communicator with the ability to influence across clinical, financial, and administrative stakeholders
Proven capacity to balance strategic priorities with day-to-day operational execution in a fast-paced environment
Preferred
advanced degree (MBA, MHA, or related discipline)
Benefits
Flexible schedules
Affordable health, vision and dental insurance
Child care and student loan subsidies
Generous levels of time off
403(b) Retirement Savings plan
Pension
Tuition and certain License and Certification Reimbursement
Cell phone plan discounts
Discounted rates on T-passes
Company
Boston Children's Hospital
Boston Children's Hospital is a 404-bed comprehensive center for pediatric health care.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Gilson Mendes
CEO and Founder
Paul Donovan
Senior Advisor to the CEO for Public Affairs
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