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Trilogy · 2 months ago

Assistant Team Leader (Residential)

Chicago, IL

Full-time

Onsite

Entry, Mid Level

$60K/yr - $72K/yr

2+ years exp

Trilogy is a company that provides group counseling and assistance with independent living skills. The Assistant Team Leader is responsible for assisting the Team Leader in managing day-to-day functions of the team and providing support to residential clients to help them achieve their recovery goals.

CommunitiesHealth CareMental HealthNon Profit

Responsibilities

Provide effective coaching to all assigned team members. Orient and train new employees regarding day-to-day operations of the residential sites. Ensure continued education and training for assigned employees to provide quality services to clients and to strengthen services provided

Engage in weekly/monthly team meetings to ensure quality services are delivered to clients

Assess team’s morale and continue to work towards keeping employee and team culture positive

Assist Team Leader with monitoring employees’ direct service hours and ensure that direct reports and the team meet their direct service targets

Run weekly reports to track progress with achieving department goals and identifying areas for growth when working with clients ie: apartment and bed bug inspections, direct service, scan log, control log, med fridge…

Assist Team Leader with ensuring accurate and detailed mental health assessments/other documentation are complete based on required timelines (i.e., IM CANS, LOCUS, Service Plans) as required

Manage and update site and employee calendars (ie: schedule individual skill building sessions, daily group activities, community outings, upcoming special events, client birthdays, and more.)

Work collaboratively with Lead House Managers/Team Leaders to ensure consistency of procedures across all residential sites

Assist team with scheduling client appointments/referrals, prioritizing clients needs

Assist team with client crisis management as needed

Model effective communication within the team model for a multi-disciplinary approach to client care. Coordinate care with interdisciplinary employees and family members to ensure continuity of care for clients

Meet with clients directly to provide services related to individual goals and transition to independent living

Accompany clients to important appointments in the community and provide support with issues related to housing, substance use, budgeting, social support, and medication

Provide quality individual or group services to clients at residential programming sites

Assist clients in learning and improving independent living skills, i.e., personal hygiene, housekeeping skills, nutrition, and shopping for food and personal items

Assist clients in identifying signs and symptoms of decompensation

Work collaboratively with clients to identify coping skills to assist in managing symptoms and stressors experienced

Coordinate the establishment of an individual recovery plan with the client, client’s support system, and other care providers

Educate and assist clients with applying for entitlements, i.e., Supplemental Security Income, Social Security Disability Insurance, Medicare, Medicaid, and LINK

Advocate on client’s behalf and empower clients to advocate on behalf of themselves when appropriate

Perform other related duties and/or projects as assigned

Qualification

Bachelor's degree in counselingMental healthMasters’ Degree in Social WorkResidential PracticesValid Illinois driver’s license

Required

Must have one of the following requirements: Bachelor's degree in counseling and guidance, rehabilitation counseling, social work, education, vocational counseling, psychology, pastoral counseling, family therapy, or related human service field

Bachelor's degree in any other field with two years of supervised clinical experience in a mental health setting

Masters' Degree in Social Work, Psychology, or Counseling other closely related field preferred

Valid Illinois driver's license with daily access to a well-maintained vehicle with $100,000/$300,000 liability insurance