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Itasca Bank & Trust Co. · 17 hours ago

Commercial Loan Administrative Assistant

Greater Chicago Area

Full-time

Onsite

Entry Level

$44K/yr - $88K/yr

2+ years exp

Itasca Bank & Trust Co. is an independently owned local community bank dedicated to quality service and community involvement. The Commercial Loan Administrative Assistant will provide exceptional service to customers, manage loan servicing tasks, and support loan officers with administrative duties.

Financial ServicesVenture Capital

Culture & Values

Responsibilities

Provide exceptional service to our customers while handling inbound calls, emails, or walk-in requests

Provide general loan servicing such as balance inquiries, loan advances, transfers, payments, paydowns, payoffs, wires, auto-pay management, and statement research

Provide administrative support for multiple loan officers

Coordinate with Treasury Management team for non-loan-related functions

Possess a solid understanding of the core processing system as demonstrated by the ability to accurately process monetary transactions, loan maintenance, and resolve most balancing issues

Demonstrate proficiency with traditional application software programs (spreadsheet, word processing, database and scheduling) to perform required daily tasks

Manage the workflow process to ensure loan requests move efficiently through all stages

Identify, order, compile and review all aspects of due diligence for new and renewed loan transactions such as title, real estate appraisals, equipment appraisals, UCC searches, credit reports, flood, corporate documents, trusts, and insurance, as it pertains to loan collateral, Borrowers, or Guarantors. Identify and advise Lender of potential issues

Review loan documentation for accuracy and consistency, as well as to ensure regulatory and bank policy compliance

Schedule loan closings with Title Companies when appropriate

Complete post-closing review of documentation

Identify, monitor and clear trailing document ticklers and ongoing collateral insurance tracking

Review, balance, and process construction draw requests

Process loan payoffs including collateral release functions

Electronically archive loan files in accordance with department procedures

Manage time effectively, prioritize work appropriately and consistently meet deadlines

Produce professional and articulate written correspondence

Utilize various computer programs to prepare loan documents and manage ongoing loan servicing

Protect the Bank and its customers by maintaining a high level of security awareness

Take the initiative to follow-up, escalate or seek additional resources to ensure customer satisfaction in a timely manner

Take accountability and ownership for the accuracy and quality of work

Understand and adhere to all established company policies and regulatory requirements

Complete all required bank training and adapt concepts and procedures

Maintain a professional image with a clean and uncluttered work area and organized loan files

Cross train in loan documentation

Qualification

Commercial loan processingDue diligence reviewLoan documentationMortgage title insuranceReal estate appraisalsOffice software proficiencyFiservLaserProCustomer serviceProfessional communicationAttention to detailProblem-solving skills

Required

2 + years of commercial loan processing or a related experience

2 + years with specific experience in due diligence review and loan documentation

High School diploma or GED

Possess a solid working knowledge of mortgage title insurance, hazard insurance, and flood insurance as it pertains to loan collateral

Possess a solid working knowledge of real estate and equipment appraisals required for loan collateral

Possess a solid understanding of the basic requirements for perfecting a security lien

Possess a solid understanding of the most common loan reporting requirements such as HMDA, Beneficial Ownership, and CRA as demonstrated by the ability to collect accurate data

Proficiency in office software (Word, Excel, Outlook)

Models positive and supportive behavior

Effective, professional written and verbal communication

Delivers excellent customer service

Strong attention to detail

Strong problem-solving skills

Professional demeanor

Ability to work independently but fluidly be part of a team