California State University - East Bay · 2 months ago
International Admissions Counselor (2 Positions)
Hayward, CA
Internship
Hybrid
Intern, Entry, Mid Level
$5,083/mo - $7,228/mo
2+ years expCalifornia State University - East Bay is a regionally engaged and globally oriented university committed to academic innovation and student success. They are seeking an International Admissions Counselor to evaluate candidates for admission, provide information and support to prospective students, and manage transfer evaluations for international applicants.
Higher Education
No H1B
Responsibilities
Evaluate candidates for admission. For undergraduate and non-degree applicants, assess admissibility for applicants. For graduate applicants, complete evaluation process and forward to the department via PeopleSoft for departmental approvals. For first-time freshmen applicants who submit a SIR, complete a full evaluation to verify self-reported data. As appropriate, call and/or meet with applicants to resolve discrepancies and/or answer questions about the application and assessment process
Provide general information and service for IAO functions. Provide information to prospective and current students needed to successfully prepare for admission, apply or progress as a CSUEB student. Provide status information to applicants. Work with IAO to utilize/implement Salesforce to improve office efficiency and communication
Provide transfer evaluations for international applicants. For international transfer applicants (and domestic transfer applicants with international credentials) who submit a SIR, complete a full general education evaluation and promptly issue a degree audit to these entering students
Key transcripts for Degree Audits, Advise, evaluate and process Degree Audit Reports/process freshmen, undergraduate transfers, and graduate students. Communication by email, phone and Face Book Analyze transcripts and test scores Use TES, Edge, and Assist evaluating systems Process Degree Audit Report (DAR) updating all systems; resolve all issues in person or email Resolve complex resident issues in a changing environment of immigration TPS, AB540, monthly meetings and training etc
Qualification
Required
The equivalent of two (2) years of professional experience in one of the student services program areas or in a related field
Experience should give evidence of competence and indicate the potential for further growth
A master's degree in a job‑related field may be substituted for one year of professional experience
Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job‑related field
Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year‑for‑year basis
Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment
Preferred
Knowledge of general office procedures, methods and practices
Ability to check complex records and detailed information for compliance with admission criteria
Ability to interpret and apply written regulations
Ability to maintain confidentiality of records and evaluations
Ability to develop knowledge about the format and interpretation of course records and transcripts of institutions of higher education, authenticating course credits and comparing records of differing formats, such as foreign records, and campus curriculum requirements for majors, minors, terminal degrees and special program designations
Ability and willingness to understand, embrace and communicate CSUEB marketing messages
Ability to work independently and carry out complex assignments without detailed instructions
Ability to interact professionally and effectively with prospective students
Excellent written and verbal communication skills in English
Proficiency in Microsoft Office and other administrative computing systems (at an advanced level), instant messaging, degree audit programs, document imaging programs, web-based information resources, and MS Office applications
Benefits
Medical
Dental
Vision
Retirement (CalPERS)
401k
457
403(b)
Dependent and health care reimbursement accounts
Life insurance
Vacation and sick
14 paid holidays
One personal holiday
Tuition fee waiver
Company
California State University - East Bay
California State University, East Bay is the San Francisco East Bay Area's high-access public university of choice.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Debbie Chaw
Interim Vice President, Administration and Finance/CFO
Andy Mayeda
CRM Co-Program Manager and IT Partner
Recent News
2025-09-25
2025-04-26
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