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Point · 2 months ago

Title Processor

United States

Full-time

Remote

Entry, Mid Level

$61K/yr - $61K/yr

2+ years exp

Point is a company dedicated to making homeownership more valuable and accessible. They are seeking a Processor to collect, review, and verify documents to close Home Equity Investments, assist homeowners, and ensure a smooth closing process by managing title reports and documentation.

Financial ServicesFinTechReal EstateReal Estate Investment

Growth Opportunities

Responsibilities

Review title reports for accuracy, completeness, and eligibility

Work with cross-functional teams (account managers, underwriters, and closers) to successfully bring an application to a close

Review entity documents, trust documents, and divorce decrees to determine proper curative steps to ensure a clear title

Use skillset and knowledge of curative clearance to obtain the documentation required to clear title report and secure Point’s lien position

Review and manage the processor pipeline within the set SLA

Clearly communicate with homeowners, title agencies, docket partners, and outside agencies (cities, counties, government agencies, debt collection agencies, and third-party vendors)

Support pre-closing activities, including obtaining evidence of insurance, updated payoffs, checking fees input by underwriting, reviewing the entire body of documentation for anything missing or inaccurate, verifying ownership, and communicating closing steps to every homeowner

Meet or exceed daily and monthly goals, including CTC volume, call targets, and title grade clearance expectations

Qualification

Mortgage processing experienceTitle curative knowledgeCredit underwriting standardsMicrosoft Office proficiencyCommunication skillsSelf-motivatedDetail-orientedAdaptable

Required

2+ years of U.S. mortgage processing or title curative experience preferred with an understanding of various title issues and curative measures (e.g., tax liens, probate)

Experience with US mortgage modifications is a plus

Knowledge of common credit underwriting standards; ability to evaluate income, assets, and title reports

Familiarity with mortgage modifications and resolving title issues (e.g., tax liens, probate) is a plus

Proficiency with Microsoft Office or Google Sheets, with strong computer proficiency in a paperless environment

Excellent written and verbal communication skills with a focus on delivering excellent customer service

Self-motivated and organized for remote work

Highly organized, detail-oriented, and adaptable to evolving processes

Excitement about joining a later-stage tech company, with interest in real estate and fintech

Benefits

Generous health benefits: We provide comprehensive medical, dental, and vision plans with options for flexible spending accounts (FSA) and health savings accounts (HSA).

Unlimited paid time off: Recharge with unlimited paid time off and 10 company holidays.

Flexible remote and onsite work: Our teams work from many different locations and time zones. We support fully remote work and also have an amazing in-person environment in our downtown Palo Alto, CA HQ.

Fully paid parental leave: Point will supplement state Paid Family Leave (PFL) so employees receive 100% of their regular base pay, plus two additional weeks of fully paid leave after state PFL ends. In states without PFL, Point offers up to 8 weeks of paid parental leave. In addition, employees also receive 4 weeks of fully paid transition time, during which you may work 2–3 days per week while receiving full base pay.

Equity: We offer meaningful equity because we believe in sharing the value you help create. Your contributions directly impact our growth, and your equity gives you a stake in our future success.

Financial wellness: We provide 401K retirement plans for employees as well as guaranteed life insurance and short- and long-term disability coverage.

Extra work/life benefits: We provide monthly stipends for internet, mobile plans, wellness perks, and a one-time home office reimbursement.