CrowdStrike · 2 months ago
Platform Professional Services Consultant (Remote)
United States
Full-time
Remote
Mid Level
$95K/yr - $140K/yrCrowdStrike is a global leader in cybersecurity, dedicated to stopping breaches with its advanced AI-native platform. The Platform Professional Services Consultant will provide strategic, hands-on support to customers for operationalizing the Falcon platform, ensuring effective detection, response, and remediation of security incidents.
Artificial Intelligence (AI)Cloud Data ServicesCloud SecurityCyber SecurityNetwork Security
Responsibilities
Use your security knowledge and expertise of the Falcon Platform to drive all service objectives to completion and support all customer-related workflows
Produce and deliver service-defined kickoff and technical onboarding meetings, and periodic status updates with the customer
Support technical discussions pertaining to the Falcon platform, associated detections and preventions, and general service-related best practices aligned to the Platform Professional Services Operating Model
Serve as the liaison with other internal CrowdStrike stakeholders to ensure customer inquiries and operating requirements are fully resolved
Actively engage customers via virtual meeting, email, or case management system
Work with leadership to participate in activities to identify and improve service outcomes which align to CrowdStrike’s mission and strategic goals
Qualification
Required
Customer Service: The most important aspect of our service is customer success and satisfaction. You must be passionate and take pride in driving our customers to align with best practice recommendations and ensuring all service-related objectives are met
Project Management: This is not a direct project management role, however, the experience and proficiencies of a good project manager are valuable to help ensure our customers success
Endpoint Technology: Experience operationalizing leading endpoint security technology and planning enterprise technology deployment is important for this role
Information Security: Experience advising customers on identified information security risks
Proficiency and experience with common Information Technology and Systems Management platforms (Active Directory/Group Policy, Citrix, SCCM, etc)
Proficiency and experience with cloud technology platforms and container workloads (AWS, GCP, Azure, Kubernetes, Docker, etc)
Proficiency creating and delivering customer-facing collateral using Microsoft Office (Word, Excel, and PowerPoint)
Experience with Windows, Linux, and Mac operating systems
Excellent communication skills - written and verbal
Preferred
Existing experience operationalizing Falcon
If you have a BA or BS / MA or MS degree in Business Administration, Computer Science, Computer Engineering, Math, Information Security, Information Assurance, Information Security Management, Intelligence Studies, Cybersecurity, Cybersecurity Policy, or a related field…that's great! If you have industry-related certifications, that's also a plus. If you have none of these - show us what you've got, what you're passionate about, and why you'd be a great fit for the team
Benefits
Remote-friendly and flexible work culture
Market leader in compensation and equity awards
Comprehensive physical and mental wellness programs
Competitive vacation and holidays for recharge
Paid parental and adoption leaves
Professional development opportunities for all employees regardless of level or role
Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
Vibrant office culture with world class amenities
Great Place to Work Certified™ across the globe
Health insurance
401k
Paid time off
Company
CrowdStrike
CrowdStrike is a cybersecurity technology firm that provides cloud-delivered protection for cloud workloads, identity, and data.
Founded in 2011
5001-10000 employees
H1B Sponsorship
CrowdStrike has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (116)
2024 (62)
2023 (91)
2022 (60)
2021 (49)
2020 (22)
Funding
Current Stage
Public CompanyTotal Funding
$1.24BKey Investors
ARK Investment ManagementAccelCapitalG
2022-12-01Post Ipo Equity· $4.6M
2021-01-12Post Ipo Debt· $750M
2019-06-12IPO
Leadership Team
George Kurtz
President / CEO & Founder
Zeki Turedi
Field CTO Europe
Recent News
2026-01-19
2026-01-17
Company data provided by crunchbase