Heights Wellness Retreat · 2 months ago
Bilingual Assistant Sales and Training Manager
Heights Wellness Retreat is seeking an Assistant Sales and Training Manager to join their leadership team. This role involves assisting the Retreat Director in managing daily operations, training new hires, and ensuring exceptional guest service.
Health Care
Responsibilities
Directly assist the Retreat Director to supervise all aspects of Retreat operations, from driving revenue and profitability, ensuring brand systems and processes are adhered to with consistency through each shift
Plan and implement Front Desk Sales Associate new hire training, in-the-moment coaching, role playing and on-going sales training is essential for the success of the Front Desk Team
Stay updated on all services, products and promotions, be diligent in setting the example for your team
Effectively manage team member to ensure proper execution of daily operations
Collaborate with the Retreat Director to set individual team member goals; create plans and convert plans into action to meet and exceed goals
Lead by example, demonstrating the ability to achieve personal goals
Qualification
Required
Must have at least 1-year sales, retail or spa management experience
Self-starter mentality with leadership, organization, communication and interpersonal skills
At least 1-year experience in training, coaching, and conflict resolution
Capacity to develop positive relationships with employees to manage coaching/mentoring with discipline
Basic business math skills
Must be able to pass a background check and drug screening
Must be able to fluently speak Spanish
Must be able to work varied hours to include weekends, evenings, and holidays
Benefits
Bonus based on performance
Company parties
Dental insurance
Employee discounts
Free food & snacks
Vision insurance
Wellness resources
Dental, short-term disability, accident, vision, life insurance, free tele-medicine for yourself, spouse and dependent children under 26 years old, dependent care FSA, health care HSA, employee discounts and free checking benefits are available.
Company
Heights Wellness Retreat
Heights Wellness Retreat (formerly Massage Heights) is a trailblazer in the wellness industry, projected to reach $7 trillion in 2025, and offers an elevated, holistic approach to self-care and recovery.
Funding
Current Stage
Late StageLeadership Team
Recent News
The Business Journals
2025-02-04
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