PBX Operator jobs in United States
cer-icon
Apply on Employer Site
company-logo

CJW Medical Center · 1 week ago

PBX Operator

CJW Medical Center is a part of HCA Healthcare that focuses on providing quality healthcare services. The PBX Operator will be responsible for promptly answering incoming calls, monitoring alarms, and assisting patients with call placements while ensuring effective communication within the hospital.

Health CareHealth DiagnosticsHospitalMedical

Responsibilities

Promptly answers all incoming calls and assists in placing out-going calls
Responds to code phone, code computer or wall panel alarms which takes priority over any calls except the fire alarm and making sure that appropriate personnel are notified
Monitors fire panel alarms, wall alarms, code phone and code computer where applicable, contacting the fire department and other appropriate personnel when needed
Pages on web based paging system and switchboard for authorized personnel, physicians and emergency calls
Places long distance and Watts Line Calls for various departments and doctors' offices
Assists patients by advising how to place local and long distance calls
Answers patient information calls whenever necessary
Documents vital information to assist supervisor in maintaining current files with the daily PBX operations
Overhead page appropriate personnel as needed
Perform other related duties incidental to the work described herein

Qualification

Call handlingAlarm monitoringWeb-based paging systemDocumentationCustomer service

Required

High School Diploma / GED
Promptly answers all incoming calls and assists in placing out-going calls
Responds to code phone, code computer or wall panel alarms which takes priority over any calls except the fire alarm and making sure that appropriate personnel are notified
Monitors fire panel alarms, wall alarms, code phone and code computer where applicable, contacting the fire department and other appropriate personnel when needed
Pages on web based paging system and switchboard for authorized personnel, physicians and emergency calls
Places long distance and Watts Line Calls for various departments and doctors' offices
Assists patients by advising how to place local and long distance calls
Answers patient information calls whenever necessary
Documents vital information to assist supervisor in maintaining current files with the daily PBX operations
Overhead page appropriate personnel as needed
Perform other related duties incidental to the work described herein

Benefits

Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
Free counseling services and resources for emotional, physical and financial wellbeing
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
Employee Stock Purchase Plan with 10% off HCA Healthcare stock
Family support through fertility and family building benefits with Progyny and adoption assistance.
Referral services for child, elder and pet care, home and auto repair, event planning and more
Consumer discounts through Abenity and Consumer Discounts
Retirement readiness, rollover assistance services and preferred banking partnerships
Education assistance (tuition, student loan, certification support, dependent scholarships)
Colleague recognition program
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Company

CJW Medical Center

twittertwittertwitter
company-logo
Chippenham Hospital has provided quality healthcare services since 1972, giving patient's access to highly-trained physicians and advanced technology.

Funding

Current Stage
Late Stage
Company data provided by crunchbase