NEOGOV · 3 months ago
Peer Recovery /Engagement Specialist on Call
115 N County Farm Road Wheaton, IL
Full-time
Hybrid
Entry Level
$20/hr - $20/hr
2+ years expNEOGOV is seeking a Peer Recovery Support/Engagement Specialist to join their team at the DuPage Crisis Recovery Center. This on-call position involves responding to individuals in mental health crises and providing support through engagement, de-escalation, and case management.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Responds in the community and on-site to individuals experiencing a mental health crisis as a member of a two-person response team. Referral sources may include individuals or their family members, law enforcement, hospitals, schools, for all ages in our community
Assists in de-escalation of clients experiencing a mental health crisis through engagement with client and coordination with team members providing clinical intervention
Establish rapport, share experiences, and strengthen engagement with the individual experiencing the crisis throughout all Crisis Programs
Willingness to self-disclose personal lived experience in mental health or substance use recovery (or both) for the benefit of supporting the individuals’ receiving services
Role model positive recovery behaviors with clients in Crisis Programs
Provides skill building and case management to clients with high need
Maintains required training, licensure and/or certification
Maintains confidentiality of privileged information and adheres to client privacy laws
Demonstrates sensitivity and understanding of other ethnic groups and cultures
Adheres to department guidelines for attendance and punctuality
Completion of required documentation within established timeframes, through use of an Electronic Client Record
Participates in team meetings to assess clients’ progress
Participates in emergency response activities as assigned
Qualification
Required
Two years of experience in the behavioral health field, including active participation in the recovery process; or an equivalent combination of training and experience
Valid driver's license
Own personal vehicle that is reliable to drive while working in this role
Willingness to self-disclose personal lived experience in mental health or substance use recovery (or both) for the benefit of supporting the individuals' receiving services
Completion of required documentation within established timeframes, through use of an Electronic Client Record
Maintains required training, licensure and/or certification
Demonstrates sensitivity and understanding of other ethnic groups and cultures
Adheres to department guidelines for attendance and punctuality
Preferred
CRSS credential preferred
Benefits
Medical Insurance
Vision Discounts & Insurance
Prescription Plans
Dental Insurance
Flexible Spending Accounts
Life Insurance
Disability Insurance
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase