Bashas' · 2 months ago
113- Bashas' Customer Service Manager - 7th St & E. Union Hills
Bashas' is a grocery store chain seeking an Assistant Customer Service Manager to assist the Store Director and other managers in daily operations. The role focuses on ensuring an outstanding shopping experience and managing the front end of the store, including customer service and team leadership.
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Responsibilities
Engaging with customers through smiles and greetings, offering product information and always providing a genuine thank you
Creating a store environment members want to work in and customer want to shop in
Operating a cash register and manning store’s customer service counter
Directing all operations on the front end of the grocery store
Working directly with courtesy clerks and cashier/clerks, ensuring team professionalism, productivity and outstanding customer service
Observing and enforcing all store rules and company policies
Helping to select and train new team members
Serving as the leader of his/her department, and as such an excellent role model, coach, performance evaluator and trainer for his/her team
Ensuring compliance with all heath department and weights and measures department policies and requirements
Ordering and merchandising the general department (grocery, dairy, liquor, HBC, non-foods, frozen foods, and wall deli shelves, display cases and displays)
Ensuring company safety guidelines are being followed by all team members
Performs other duties as needed or assigned by management
Qualification
Required
Must be at least 18 years old
Company
Bashas'
Bashas’ – the family-owned grocer that operates Food City, AJ’s Fine Foods, Eddie’s Country Store, and both Bashas’ and Bashas’ Dine supermarkets – is an Arizona-based company founded by brothers Ike and Eddie Bashas, Sr.