First American Financial Group, Inc. · 2 months ago
Senior Escrow Assistant (in office)
Torrance, CA
Full-time
Onsite
Mid, Senior Level
$22.80/hr - $30.38/hr
4+ years expFirst American Financial Corporation is a leading independent escrow resource known for its people-first culture. The Senior Escrow Assistant will support the Escrow team by assisting in the escrow process, communicating with customers, and ensuring exceptional customer experiences during real estate transactions.
Customer ServiceFinancial ServicesLending
Responsibilities
Assist in the escrow process, such as opening orders, inputting closing statement information, preparing documents for closing, handling the complete disbursement and follow-up
Communicate regularly with customers during the escrow process flow
Interpret various agreements as they relate to escrow closings
Working with a variety of technologies to enable escrow transactions, assisting customers to ensure a phenomenal customer experience
Qualification
Required
Passion for helping customers while maintaining a professional and positive attitude
Excellent verbal and written communication with both our internal teams and external customers
Problem solver with strong organizational skills, is detail oriented, a natural curiosity with an eagerness to learn
Thrives in contributing to a team working together to deliver beyond customer expectations
Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies
High school diploma or equivalent
Preferred
4+ years of escrow-related experience
Benefits
Medical
Dental
Vision
401k
PTO/paid sick leave
Employee stock purchase plan
Company
First American Financial Group, Inc.
Purchasing a new home or refinancing? We have a solution.
2-10 employees
Funding
Current Stage
Early StageRecent News
Orange County Business Journal
2025-04-18
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