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Bloomberg · 2 months ago

2026 Bloomberg Customer Support Representative (French) - New York

New York, NY

Full-time

Onsite

New Grad, Entry Level

$64K/yr - $64K/yr

Bloomberg is a global financial information and news leader that provides influential decision makers with a critical edge. They are seeking a Customer Support Representative who will provide technical support and excellent customer service to clients while managing various workflows and issues related to Bloomberg terminal hardware and software.

AnalyticsBusiness Information SystemsFinancial ServicesInformation ServicesNews

Comp. & Benefits

No H1B

Responsibilities

Provide excellent customer service to a broad range of clients

Ensure fast and effective management of various client workflows and Bloomberg terminal-related hardware/software issues

Responsible for the installation and setup of Bloomberg software, license, and logins

Configuration of proprietary hardware (such as biometric authentication device and keyboards)

Provide technical & login support for mobile and desktop applications, over the phone, email and via Bloomberg Instant Messaging

Conduct proactive outreach to clients for licenses, hardware, and software setups

Provide technical training on the Bloomberg Terminal to clients, including CEOs and executive managers

Collaborate with internal teams at different levels and across regions to resolve complex issues while maintaining effective communication

Qualification

Customer service skillsFluency in FrenchTechnical support experienceInterest in FinanceInterest in TechnologyMulti-tasking skillsLearn new technologiesProblem solving skillsAttention to detail

Required

Bachelor's degree or equivalent experience

Fluency in both French and English (Written and Verbal)

Legal authorization to work full-time in the United States and will not require visa sponsorship now or in the future (U.S. citizen, U.S. permanent resident/green card holder, refugee, asylee)

Ability to provide outstanding customer service to clients through live, interactive media (e.g. phone, messaging, etc.)

A demonstrated interest in Finance and / or Technology

Desire to develop skills and experience in customer service in a fast-moving FinTech environment

Willingness to learn new technologies and ability to retain information

Careful attention to detail, with an aptitude for working quickly and accurately

Multi-tasking and problem solving skills as well as an ability to work independently and as part of a larger global team

An interest in progressing a career within Bloomberg

Start full time work in 2026

Occasionally work weekends or on a bank holiday (weekday off in lieu)