creative werks · 2 months ago
Project Manager - Client Services
Elk Grove Village,IL,US
Full-time
Hybrid
Mid, Senior Level
$75K/yr - $100K/yr
7+ years expcreative werks partners with Top 100 food brands to bring their products to market through design, co-packing, and manufacturing services. The Project Manager is responsible for day-to-day project management of assigned projects and clients, working with stakeholders to develop executable solutions for production needs.
Manufacturing
Responsibilities
Collaborate with Sales and other departments to resolve challenges, provide updates and ensure alignment on project objectives and goals
Lead quarterly internal client operations presentation (business reviews) including metrics on the following: attainment, revenue, consumer units, scrap, shipping, holds, average hold time, material management velocity, and year-over-year trends
Aid in conducting job costing analysis and monitor financial performance including tracking scrap, job financials, margins, packaging and freight costs, disposal fees, and sustainability/waste streams
Identify areas for process improvement and/or automation; lead initiatives to enhance efficiency, tracking progress and ensure measurable results
Manage the supply chain process, including workflow challenges, quality assurance and timely resolution of quality holds
Oversee inventory management, monitor slow-moving inventory, establish seasonal volume locks with client and update ERP systems to ensure accurate project tracking and reporting
Establish and track key performance indicators (KPIs) for projects ensuring alignment with business needs and objectives
Drive continuous improvement through curiosity of identifying areas of opportunities to drive measurable improvement followed by leading the process improvement initiatives. Progress should be tracked by identifying ideas and follow through until complete and delivered
Perform other duties as assigned by Management
Role may require 5% - 10% travel as needed
Qualification
Required
High School Diploma or GED required with 7+ years of industry experience
2-3 years' of direct experience working in project management, supporting multiple departments and/or stakeholders
Sound knowledge of manufacturing processes including raw materials, vendor supply, production processes, machinery, quality control, etc
Adept in Project Management philosophies such as Agile and/or Lean
Industry experience utilizing ERP software(s) such as Epicor, IFS, Oracle, Sage, SAP or Syteline
Possesses advanced Microsoft Excel skills (Pivot Tables, Power Query, SumIfs, VLOOKUPs, XLOOKUPs, etc.)
Exceptional written and verbal skills – able to interact effectively with all levels of the business, senior leadership and stakeholders
Demonstrated ability in thinking strategically, analytically and collaboratively with curiosity at heart
Self-starter, persistent, self-aware, assertive and comfortable working autonomously and with teams to move business and projects forward
Shows interests in helping to lead teams, train, coach and mentor managers to drive world-class service and results
Preferred
Bachelor's degree in Business Administration, Engineering, Production/Operations Management, Supply Chain or related discipline preferred
PMP certification preferred but not required
Account management a plus but not required
Benefits
Comprehensive health and wellness benefits
401K and company match
Hybrid work eligible after 90 days/onboarding complete (max 2 days per week)
Paid Time Off
On-site gym
Audible Subscription
Continuous learning and development opportunities
Company
creative werks
creative werks is a packaging and containers company specializing in packaging manufacturing services.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Ronald Sammeth
EVP/ Chief Operating Officer
Steve Schroeder
Founder and President
Company data provided by crunchbase