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Accelevation LLC · 8 hours ago

IT Support Technician

Miamisburg, OH

Full-time

Onsite

Entry Level

2+ years exp

Accelevation LLC is a rapidly growing company focused on accelerating innovation. As an IT Support Technician, you will ensure seamless IT operations by providing support for systems, networks, and applications, troubleshooting technical issues, and managing user accounts.

Manufacturing

H1B Sponsor Likely

Responsibilities

Managing user accounts across network, email, and company applications (Active Directory, Microsoft 365, etc.)

Providing hands-on support for computers, peripherals, mobile devices, and software applications

Researching, diagnosing, and resolving technical issues with hardware, software, and cloud-based tools

Responding promptly to service tickets, phone calls, and emails while documenting actions and resolutions

Tracking and monitoring technical incidents to ensure timely closure

Testing and evaluating new technology or applications for future deployment

Qualification

Active DirectoryMicrosoft 365Technical SupportSecurity+ CertificationNetwork+ CertificationCCNA CertificationTroubleshootingCommunication SkillsOrganizational Skills

Required

High School Diploma or Technical Diploma required; Technical Academy or Degree in Information Technology preferred

2+ years of experience in IT Support, Help Desk, or a related technical support role

Strong knowledge of PC equipment, Active Directory, Microsoft 365, Adobe products, and cloud-based applications

Excellent troubleshooting, communication, and organizational skills

Preferred

Technical Academy or Degree in Information Technology

Certifications preferred: Network+, Security+ required; CCNA preferred

Benefits

Competitive salary and performance bonus

Generous paid time off

401(k) retirement plan with company match

Comprehensive health, dental, and vision insurance

First time homebuyer credit

Collaborative, high-energy workplace

Company

Accelevation LLC

At its core Accelevation is about accelerating innovation — curiosity and problem-solving drive everything we do.

Founded in 2018

Springboro, Ohio, USA

1001-5000 employees

https://www.accelevationllc.com/

H1B Sponsorship

Accelevation LLC has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (3)