Accelevation LLC · 7 hours ago
IT Support Technician
Accelevation LLC is a rapidly growing company focused on accelerating innovation. As an IT Support Technician, you will ensure seamless IT operations by providing support for systems, networks, and applications, troubleshooting technical issues, and managing user accounts.
Manufacturing
Responsibilities
Managing user accounts across network, email, and company applications (Active Directory, Microsoft 365, etc.)
Providing hands-on support for computers, peripherals, mobile devices, and software applications
Researching, diagnosing, and resolving technical issues with hardware, software, and cloud-based tools
Responding promptly to service tickets, phone calls, and emails while documenting actions and resolutions
Tracking and monitoring technical incidents to ensure timely closure
Testing and evaluating new technology or applications for future deployment
Qualification
Required
High School Diploma or Technical Diploma required; Technical Academy or Degree in Information Technology preferred
2+ years of experience in IT Support, Help Desk, or a related technical support role
Strong knowledge of PC equipment, Active Directory, Microsoft 365, Adobe products, and cloud-based applications
Excellent troubleshooting, communication, and organizational skills
Preferred
Technical Academy or Degree in Information Technology
Certifications preferred: Network+, Security+ required; CCNA preferred
Benefits
Competitive salary and performance bonus
Generous paid time off
401(k) retirement plan with company match
Comprehensive health, dental, and vision insurance
First time homebuyer credit
Collaborative, high-energy workplace
Company
Accelevation LLC
At its core Accelevation is about accelerating innovation — curiosity and problem-solving drive everything we do.
H1B Sponsorship
Accelevation LLC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
LFM Capital
2025-01-02Acquired
2022-08-30Private Equity
Recent News
Dayton Daily News
2025-10-31
2025-10-14
Company data provided by crunchbase