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Amica Insurance · 1 month ago

Customer Service Representative - Claims (Total Loss)

Texas, United States

Full-time

Hybrid

New Grad, Entry Level

Amica Mutual Insurance Company is America’s oldest mutual insurer of automobiles, offering a supportive work environment focused on diversity and inclusion. They are seeking a Total Loss Claims Representative to assist customers with the claims process related to total losses, providing exceptional customer service and processing claims efficiently.

AutomotiveInsurance

H1B Sponsor Likely

Responsibilities

Provide exceptional customer service

Assist customers with new and existing claims via telephone

Process letters to those involved in the claims process

Issue payments to insureds, claimants and vendors

Adjust losses for a variety of claims with the exception of bodily injury

Qualification

Customer service experienceInterpersonal skillsCommunication skillsInsurance backgroundState insurance license

Required

High school diploma or equivalent education required

Previous customer service experience

Excellent interpersonal and communication skills

After hire, employees will be required to obtain a state insurance license and meet continuing education requirements to maintain their license (comprehensive training will be provided)

Preferred

Previous insurance background is a plus, but not required

Benefits

Medical, dental, vision coverage, short- and long-term disability, and life insurance

Paid Vacation – you will receive at least 13 vacation days in the first 12 months, amounts could be greater depending on the role. While able to use prior to accrual, vacation time will accrue monthly.

Holidays - 14 paid holidays observed

Sick time - 6 days sick time at hire, 6 additional days sick time at 90 days of employment

Generous 401k with company match and immediate vesting. Additionally, annual 3% non-elective employer contribution

Annual Success Sharing Plan - Paid to eligible employees if company meets or exceeds combined ratio, growth and/or service goals

Generous leave programs, including paid parental bonding leave

Student Loan Repayment and Tuition Reimbursement programs

Generous fitness and wellness reimbursement

Employee community involvement

Strong relationships, lifelong friendships

Opportunities for advancement in a successful and growing company

Company

Amica Insurance

Glassdoor3.5

When you look at Amica, you’ll see we’re different. We’re a mutual company, which means we serve policyholders, not stockholders.

Founded in 1907

Lincoln, Rhode Island, USA

1001-5000 employees

http://www.amica.com

H1B Sponsorship

Amica Insurance has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (16)

2024 (19)

2023 (16)

2022 (18)

2021 (7)

2020 (19)