CodeRabbit · 2 months ago
Applied Customer Engineer, Americas
Bay Area, CA
Full-time
Hybrid
Mid Level
$125K/yr - $175K/yr
3+ years expCodeRabbit is an innovative research and development company focused on building productive human-machine collaboration systems. The Applied Customer Engineer will act as the technical bridge between customers and the product, deploying and optimizing the AI-powered code review platform while ensuring customer success and driving innovation.
Artificial Intelligence (AI)Developer ToolsSoftware
Responsibilities
Serve as the technical vanguard within the customer success organization
Lead the technical deployment, configuration, and optimization of CodeRabbit’s platform across diverse customer environments
Collaborate directly with engineering teams to design and implement scalable, secure, and efficient integrations
Diagnose complex technical challenges and develop creative, effective solutions that align with customer objectives
Serve as a trusted technical advisor to customers, providing deep product knowledge, architectural guidance, and best practices
Partner cross-functionally with Product, Engineering, and GTM teams to share customer insights, drive product improvements, and influence feature development
Deliver technical workshops, onboarding sessions, and documentation to enable customer teams and ensure successful adoption
Act as an internal technical champion for customer needs, ensuring their success drives CodeRabbit’s continuous improvement
Qualification
Required
3+ years of experience in a customer-facing engineering role such as Forward Deployed Engineer, Solutions Engineer or Solutions Architect
Background in software engineering, DevOps, or systems integration, with proficiency in modern programming languages (e.g., Python, JavaScript, or Go)
Hands-on experience with CI/CD pipelines, Git-based workflows, and cloud-native environments (AWS, GCP, or Azure)
Proven ability to translate business requirements into scalable technical solutions
Exceptional problem-solving, communication, and stakeholder management skills
Comfort working in fast-paced, dynamic environments with multiple stakeholders and evolving priorities
Passion for emerging technologies, particularly in AI/ML, developer productivity, and code intelligence
Preferred
Strong experience with code review processes and tools
Deep expertise with multiple Git providers, e.g. GitHub, Bitbucket, GitLab, Azure DevOps
Expertise in cloud providers (especially GCP)
Experience with Docker, Unix/Linux systems, networking
Familiarity with observability, RCA, and debugging practices and tools
Knowledge of self-hosted deployments and solutions
Familiarity with SQL and databases (especially Google Cloud SQL and PostgreSQL)
Knowledge of customer success, sales, and professional services (e.g. retention, expansion, MEDDPICC, services delivery)
Bachelor's degree (or equivalent) in computer science, engineering, mathematics, or another technical field
Benefits
Competitive salary, equity, and benefits
Professional development opportunities
Company
CodeRabbit
CodeRabbit offers software tools that perform automated code reviews using artificial intelligence.
51-200 employees
H1B Sponsorship
CodeRabbit has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (1)
Funding
Current Stage
Growth StageTotal Funding
$87.61MKey Investors
Scale Venture PartnersHarmony PartnersCRV
2025-09-16Series B· $60M
2025-06-16Undisclosed
2025-01-22Convertible Note· $8M
Leadership Team
Guritfaq Singh
Co-Founder
Recent News
2025-11-13
2025-09-23
alleywatch.com
2025-09-22
Company data provided by crunchbase