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Medical Home Network · 2 months ago

Director, Performance & Operations - Wellness West

180 N Stetson Ave Ste 600-1, Chicago, IL 60601

Full-time

Hybrid

Director/Executive

8+ years exp

Medical Home Network is a mission-driven public benefit corporation focused on transforming care in the safety net and building healthier communities. The Director, Performance & Operations - Wellness West will lead operational, financial, and stakeholder engagement efforts, ensuring effective delivery on the organization's mission while managing budgets and fostering relationships with various partners.

Health CareHospitalMedicalNon Profit

Responsibilities

Oversee organizational operations and manage budgets, budget modifications, and financial reporting

Ensure compliance with government requirements across grants and contracts

Lead operational planning and resource allocation to support strategic and programmatic goals

Develop and monitor performance metrics to track organizational impact and operational efficiency

Serve as a primary liaison to the Board of Directors; preparing reports, coordinating meetings, and supporting board committees

Build and sustain strong relationships with community partners, health centers, and social service agencies

Collaborate with stakeholders to align initiatives, share best practices, and ensure successful implementation of cross-sector programs

Support board development, governance, and engagement initiatives

Lead government relations strategy, maintaining positive relationships with city, county, and state officials

Monitor and communicate policy developments impacting Wellness West programs and partners

Identify and pursue opportunities for public-private partnerships and social enterprise initiatives

Represent Wellness West in coalitions, advisory groups, and public forums

Oversee data-driven evaluation processes to assess program effectiveness and community impact

Translate evaluation insights into actionable recommendations for operational and strategic improvement

Partner with internal and external evaluators to ensure accountability and transparency

Lead organizational communications strategy, ensuring consistent messaging across internal and external channels

Oversee development of reports, presentations, and materials that communicate impact and progress to funders, partners, and the public

Collaborate with leadership to advance brand visibility and storytelling around Wellness West’s mission and outcomes

Qualification

Operational ManagementFinancial ManagementStakeholder EngagementGovernment RelationsBoard RelationsPublic Health ExperienceStrategic ThinkingAnalytical SkillsCommunication SkillsProblem-Solving SkillsOrganizational Abilities

Required

Bachelor's degree required; master's in public health, Public Policy, Health Administration, or a related field preferred

8+ years of experience in operations, stakeholder engagement, or government/community relations, preferably within healthcare, nonprofit, or public sector environments

Management experience, including leading cross-functional teams or managing staff and consultants

Proven experience managing budgets, grants, and financial operations

Strong background in board relations, governance, and partnership management

Experience working with or within government agencies or public health systems

Excellent communication, facilitation, and relationship-building skills

Strategic thinker with strong analytical, problem-solving, and organizational abilities

Ability to manage multiple priorities in a fast-paced, cross-sector environment