Global Markets Operations Specialist II jobs in United States
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Citizens · 2 months ago

Global Markets Operations Specialist II

position1 Citizens Drive, Riverside, RI, 02915, US
timeFull-time
remoteOnsite
seniorityMid Level

Citizens is a financial institution seeking a Global Markets Operations Specialist II to support the onboarding process for new clients to the Global Markets desk. The role involves managing client interactions, documentation, and ensuring adherence to onboarding guidelines for derivative products.

BankingCredit CardsFinancial ServicesFinTechRetail

Responsibilities

Outstanding client service and support throughout the onboarding process
Daily walkthroughs of onboarding documentation and Salesforce portal access
Regular direct interactions with Customers, Middle Office, Collateral Management, PM/RM teams, Client Services, Sales, Risk Management, Compliance, and other business partners
Identify and implement opportunities for process re-engineering and automation
Daily independent workload management and processing of client requests
Documentation review and execution

Qualification

Derivative productsSalesforceDodd Frank requirementsMicrosoft WordMicrosoft ExcelOperational risk managementExceptional client service skillsOralMulti-taskDevelopMaintain relationshipsOrganizational skillsPerform under pressureAttention to detailWritten abilitiesWork independently

Required

Exceptional client service skills
Knowledge of Global Markets Operations core systems
Adept in Microsoft Word, Excel, Outlook
Knowledge of operational risk management (Compliance, Audit, security policies)
Strong organizational skills
Ability to perform under pressure
Ability to multi-task and work in a fast-paced environment
Attention to detail
Ability to consistently maintain high levels of productivity
Excellent oral and written abilities
Ability to work independently and in a team environment to achieve group targets
Develop and maintain effective working relationships
May be required to work extended hours when necessary

Preferred

Experience with derivative products
Working knowledge of Dodd Frank requirements related to Swap Dealer business

Company

Citizens

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At Citizens, we recognize that the journey to accomplishment is no longer linear and that individuals are made of all they have done and all they are going to do.
dateFounded in 1828
location
Providence, Rhode Island, USA
people-size10001+ employees
web-link
https://www.citizensbank.com/

Funding

Current Stage
Public Company
Total Funding
$2B
2025-02-26Post Ipo Debt· $750M
2024-07-09Post Ipo Debt· $1.25B
2014-09-23IPO

Leadership Team

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Melisa Carrascoza
SVP, Business Banking Market Executive - New England South
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Steve Kozek
Head of Commercial Excellence, Senior Vice President
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Recent News

Business Wire
Citizens Financial Group, Inc. Reports Fourth Quarter 2025 Net Income of $528 million, up 32% YoY, and EPS of $1.13, up 36% YoY
2026-01-22
Business Wire
Citizens Financial Group to Participate at the UBS Financial Services Conference
2026-01-22
Talk Business & Politics
Connections: New hires announced at Walton School of Medicine
2026-01-19
Company data provided by crunchbase