Phigenics · 2 months ago
Associate Account Manager (Water Management)
Miami, FL
Full-time
Hybrid
New Grad, Entry LevelPhigenics is a company focused on water management solutions, and they are seeking an Associate Account Manager to maintain and grow existing business while ensuring high customer satisfaction. The role involves client support, revenue expansion, and collaboration with sales teams to develop water management programs.
ConsultingInformation TechnologyLegal
Responsibilities
Client Support: Effective/efficient service and retention of existing client relationships within the assigned Region and/or Territory. This may include, but is not limited to :
Delivering on the scope of work sold
Leading water management teams on development, facilitation, and reassessments
Obtaining contract renewals and purchase orders
Conducting annual business reviews
Increasing Revenue on Existing Client Accounts: Expansion-selling & cross-selling
Margin Maintenance: Working closely with the Director of Account Managers to obtain price increases as warranted to maintain or exceed company margin expectations
New Business Support: Work with the Director of Account Managers and ES execs to develop an expansion of new business and maintain existing business
Product knowledge: Work closely with the Director of Account Managers and other support functions (Operations and Marketing) to remain “current” on Phigenics products, processes, and approaches. Leverage product, process, and approach insights in client interactions and new business support
Data Analysis and Reporting: Utilize PowerBI, phiAnalytics, and other programs to help decision-making by the Director of Account Managers and ES. Track client-facing performance metrics and identify opportunities for growth
Water Management Program Deliverables: Develop WMP documentation with regional and corporate sales team members to include program development, assessment, and facilitation in alignment with current regulatory drivers
Supports documentation of site information, WMPs, meeting documentation to capture team decisions, and internal meetings to generate comprehensive project records
Supports facilitation of Water Management Team meetings with responsibilities that promote team member engagement
Conducts water system surveys for Water Management Program developments of varying size and use
Manages project timelines to ensure on-time delivery of WMP deliverables
Utilizes internal quality processes to confirm that WMP documentation is defensible
Collects, assimilates, and analyzes data to generate WMPs
Qualification
Required
A minimum of a bachelor's degree is required
Direct experience with our Sales processes, demonstrating an understanding of our processes, products, and markets
Strong interpersonal skills and “EQ” to work with Regional and ES sales teams and client counterparts
Solid understanding of our service delivery processes (PASL, PhiAnalytics, Operations, etc.)
Keen awareness and understanding of the client life cycle (i.e. when is the best time to introduce new products and services)
Commitment to continuous learning and improvement via structured training directed by the Senior Director of Account Management
Spanish and English speaking
Preferred
A STEM degree is preferred but not required
Company
Phigenics
Phigenics is an environmental services company specializing in water management programs.
Founded in 2004
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2010-12-31Seed
Leadership Team
Ashton McCombs
President/CEO
Company data provided by crunchbase