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Xtremepush · 2 months ago

Enterprise Project Manager

New York, United States

Full-time

Hybrid

Senior Level

$100K/yr - $100K/yr

5+ years exp

Xtremepush is a leading Omnichannel Customer Engagement Platform, and they are seeking an exceptional Enterprise Project Manager to lead the delivery of complex, enterprise-level SaaS projects for their clients. The role involves owning the end-to-end delivery of client onboarding and managing multiple stakeholders to ensure successful project execution.

AnalyticsApp MarketingE-CommerceMarketing AutomationMobileSoftware

Responsibilities

Own the end-to-end delivery of large-scale, enterprise client onboarding, ensuring delivery is in scope, on-time, and aligned with client objectives

Serve as the central point of contact for clients throughout the onboarding lifecycle, managing expectations, communication, and escalations

Develop detailed project plans, timelines, and resource allocations, balancing multiple workstreams across internal teams and client stakeholders

Monitor and track progress using best-in-class project management methodologies, adapting as necessary to meet project goals

Build trusted relationships with senior client stakeholders, aligning project execution with business objectives

Coordinate cross-functional collaboration between Product, Engineering, Customer Success, and Support teams to ensure seamless delivery

Proactively identify project risks and dependencies, developing mitigation plans to prevent delays or failures

Drive resolution of issues with urgency and transparency, escalating when necessary

Establish and enforce project governance frameworks, ensuring clarity in roles, responsibilities, and decision-making processes

Track and report on project performance metrics, providing regular updates to leadership and clients

Translate client needs into actionable project requirements, ensuring outcomes deliver measurable business value

Champion best practices in enterprise SaaS implementation, ensuring clients are set up for long-term success post-launch

Qualification

SaaS ImplementationsStakeholder ManagementProject ManagementPMP CertificationTechnical ProficiencyProject Management MethodologiesJiraCommunication Skills