Savers | Value Village · 1 month ago
Sr. IT Business Systems Analyst (Remote - PST, MST, or CST in US)
United States
Full-time
Remote
Mid, Senior Level
$101K/yr - $152K/yr
5+ years expSavers | Value Village is one of the largest for-profit thrift operators in the United States, Canada, and Australia, dedicated to championing reuse and inspiring a future where secondhand is second nature. The Senior Business Systems Analyst will analyze, improve, and support complex business processes and systems while collaborating with various departments to align business objectives with technology solutions.
E-CommerceSecondhand Goods
Responsibilities
Manage multiple initiatives or complex projects with multiple workstreams; collaborating with stakeholders and project delivery teams to define, document, and refine business and system requirements
Serve as a liaison between business and technical teams to ensure solution alignment
Lead requirements workshops, process mapping sessions, and cross-functional discussions to gather and validate project needs; ensuring documentation is complete, consistent and well understood
Create specifications, translating business requirements into requirement specifications for developers and IT leveraging system designs, data models, and workflow diagrams
Perform gap analyses and impact assessments to evaluate current state vs. future desired state
Write user stories, lead sprint planning, and participate in Agile/Scrum ceremonies
Act as a Subject Matter Expert (SME) on system features and workflows throughout the development lifecycle
Perform as a SME on system features during troubleshooting or requirements workshops
Support change management and DevOps activities, including communication, training, and stakeholder engagement
Identify training and operational procedures within a business to increase efficiency and productivity
Discover impactful insights using a variety of data analysis and organization tools
Ensure related business and IT systems as well as partner platforms accurately represent requirements
Provide leadership, support and mentorship to other Business Systems Analysts
Develop, review, and modify analysis templates, tools, and processes
Continually seek to improve process, technology, communications and documentation
Qualification
Required
Analytical and critical thinking skills: ability to analyze and interpret complex information and diagnose the root cause of issues with a problem-solving mindset
Technical proficiency: solid understanding of software development life cycle (SDLC) and experience with relevant tools such as ADO, enterprise systems like ERP or CRM, and SQL, for example
Strong communication and facilitation skills, capable of translating between business and technical audiences, and effectively presenting complex topics to senior leadership
Ability to develop a deep understanding of business processes and identify areas for improvement
Proven ability to effectively manage multiple priorities and lead initiatives in a complex, ambiguous environment
Ability to effectively collaborate and builds strong relationships with stakeholders at all levels
Ability to set realistic goals and timelines, and proactively resolves challenges
Ensures all project-related documentation is complete
Delegate as necessary
Bachelor's degree in Computer Science, Engineering, Information Systems, or equivalent
5-8 years of business systems analysis (BSA) experience or in a similar role
Experience managing or contributing to software related enterprise projects
Preferred
Certified Business Analysis Professional (CBAP), Professional in Business Analysis (PMI-PBA) or similar preferred
Scrum Master Certification preferred
Benefits
Comprehensive coverage (medical/dental/vision) at a reasonable cost
Specialized health programs – Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain)
Sick Pay
Vacation Pay - Approximately 2 weeks
6 paid holidays plus 1 to 2 additional floating holidays
Up to 50% off store merchandise
Use pre-tax dollars for eligible health and day care expenses
A whole suite of free tools and resources to manage life’s challenges and maintain a healthy work-life balance
A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
Company provided peace of mind and the option to purchase a supplemental plan
Annual Bonus
Performance Merit Increases
Disability Insurance
Parental Leave
Company
Savers | Value Village
As the largest for-profit thrift operator in the U.S.
10001+ employees
H1B Sponsorship
Savers | Value Village has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
2022 (2)
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
$138.75M2025-05-14Post Ipo Secondary· $138.75M
2023-06-29IPO
2021-03-25Acquired
Recent News
2025-12-30
New Orleans CityBusiness
2025-12-29
Company data provided by crunchbase