Apply on Employer Site

FIRST · 1 month ago

Associate Event Technology Manager (Event Registration Experience Preferred)

New York, New York, United States

Full-time

Onsite

Entry, Mid Level

$70K/yr - $100K/yr

2+ years exp

FIRST is a leading global brand experience agency serving a variety of industries. The Associate Event Technology Manager is responsible for supporting clients with event registration technology, managing data, and collaborating with the event delivery team to ensure successful event execution.

Events

H1B Sponsor Likely

Responsibilities

Advises on user experience of all pre-event and onsite registration for both virtual and in-person events

Implementation and project management of event registration websites, app builds and all technological aspects of our events

Troubleshoot technical issues

Manage client evaluation communications such as save-the-dates, invitations, registration, confirmations, etc

Database management to ensure consistency of information, accurate data, inputting new data when required and generating lists upon request

Effectively communicate with internal and external clients via available communication lines; responding to all client queries within the agreed service level agreements

Work with Event delivery team on overall program logistics, production, and implementation

Coordination of name badges, tent cards, place cards, departure notices, email confirmations, agenda, signage etc. where appropriate

Registration desk flow design and set up

Assist in contacting clients for relevant information pertaining to the event

Create and distribute post event client surveys

Coordinate planning and utilization of mobile apps. May assist with build depending on platform

List manipulation to provide team members with relevant registration data, year on year statistics, and insight into varied elements and event analytics

Provide the client with cost savings / value adds whenever possible

Travel (15-20% annually) for on-site management of events to ensure full success and reconciliation

Qualification

Cvent FLEXEvent TechnologyRegistration website platformsMicrosoft ExcelVirtual meeting platformsHTMLCSSMicrosoft PowerPointClient centricInnovative thinkingProject managementWritten communicationOral communicationSelf-starter

Required

2-4+ years of experience in Event Technology and Attendee Management including entry level meeting planning and coordination

Strong working knowledge of Cvent FLEX required

Experience with registration website platforms such as Cvent, Bizzabo, Certain, Qualtrics or other registration website platforms required

Proficiency with Microsoft Office – specifically with Excel (i.e. comfortable with VLOOKUP function) and PowerPoint

Proven ability to manage multiple projects simultaneously

Very good written and oral communication skills at all levels

Client centric, approachable, able to adjust to client needs and style; adapt to ever changing demands and different client work styles

Motivated, self-starter, ability to take direction and work independently; ability to think innovatively

Preferred

Bachelor's Degree preferred

General knowledge of HTML and CSS is a plus, but not required

Experience with virtual meeting and event platforms such as Intrado, GlobalMeet / TalkPoint, Zoom, WebEx, SpotMe, Concise Chime or other virtual meeting and event platforms preferred

Benefits

Medical, Dental & Vision, which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA)

401 (k)

Five Flexible Spending Accounts Options

Generous Paid Time Off Allowance

Employee Assistance Program (EAP)

Life, Disability & Pet Coverages

Wellness Stipend

Mobile Phone Allowance

Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more

Aura Identity Theft Protection

Discretionary Bonus Structure

Global Opportunities: With a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations.

Company

FIRST

FIRST provides world-class event delivery, creative development and technical production for a wide range of clients.

Founded in 1996

London, England, GBR

501-1000 employees

https://firstagency.com/

H1B Sponsorship

FIRST has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (3)

2024 (1)

2021 (1)

2020 (2)