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Permutive · 2 months ago

Senior Account Manager (Publisher)

New York, New York, United States

Full-time

Onsite

Senior Level, Lead/Staff

$150K/yr - $175K/yr

8+ years exp

Permutive is a data collaboration platform powering the advertising ecosystem, trusted by major media companies. The Senior Account Manager (Publisher) will focus on maximizing account value through strategic renewals and expansions, driving revenue growth across Permutive's publisher portfolio.

AdvertisingInfrastructureManagement Information SystemsPublishing

Responsibilities

Lead and support renewals across strategic, enterprise, and key publisher accounts to ensure all renewals include a standard rate increase

Partner with Customer Success Managers (CSMs) to build comprehensive renewal strategies that emphasize realized value, ROI, and future growth

Improve renewal forecasting processes to better assess risks and identify growth opportunities through 2025/2026

Drive proactive engagement throughout the customer lifecycle to ensure retention and long-term success

You will develop a strategic and comprehensive business plan for each account, including identifying core customer requirements and mapping the benefits of Permutive's solutions to those requirements

Develop and implement cross-sell strategies for products such as Routing, Prospecting, and IBM Watson integrations

Lead and support expansion opportunities across key publisher accounts, growing multi-product adoption and account penetration

Establish a consistent, scalable process for achieving average rate increases of 5–10% while securing every renewal

Build and articulate strong value narratives to reinforce Permutive’s pricing power during renewal and expansion negotiations

Create enablement materials and processes that standardize renewal playbooks, pricing collateral, and customer touchpoints

Collaborate with Marketing to develop a plan for the accounts, to include events, seminars, and roadmap sessions

Collaborate cross-functionally with Product, Finance, and Revenue Operations to refine pricing governance and align on commercial best practices

Qualification

Account ManagementRevenue StrategyPricing StrategyAnalytical SkillsNegotiation SkillsCustomer SuccessCommunication SkillsCross-functional Collaboration

Required

Significant experience (8+ years) of working in account management, customer success, or revenue strategy within AdTech, SaaS, or digital media

A strong record of driving renewals, expansions, and rate increases across enterprise or strategic publisher accounts, consistently exceeding revenue targets

Strong commercial acumen, with outstanding analytical skills and proven experience in pricing strategy, forecasting, and retention modelling

A proven ability to lead by example across key accounts, effectively creating compelling narratives and aligning cross-functional teams to drive clear, measurable results

Exceptional communication and negotiation skills, very comfortable articulating commercial value to influence senior stakeholders

A highly organised, data-driven approach to solving customer challenges and are consistently motivated by achieving measurable revenue and retention outcomes

Benefits

As a full-time employee, you'll become a shareholder with stock options, sharing in our collective success.

Primary caregivers receive up to 6 months of fully paid leave and secondary caregivers receive 3 months of fully paid leave to bond with their little ones.

Flexible hours let you fit work around your life, whether it's hitting the gym, meditating, or handling family needs.

A $450 budget helps you create the perfect home office setup.

Unlimited paid time off (with a minimum of 25 days + public holidays) ensures you get the rest you need.

Ongoing training and development opportunities fuel your career aspirations.

We prioritize your well-being with free access to TalkSpace, our mental health partner.

Comprehensive health, dental, and vision coverage keeps you and your family feeling your best. Choose a plan with 100% coverage for yourself, with options to cover your dependents at 75%.