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Nissha Medical Technologies · 2 days ago

IT Business Analyst

Buffalo, NY

Full-time

Hybrid

Mid Level

$80K/yr - $110K/yr

3+ years exp

Nissha Medical Technologies is excited to be hiring for an IT Business Analyst to join our team. This role involves supporting business applications across global sites, acting as a bridge between business needs and technical solutions, and facilitating enhancements and implementations of software applications.

Consumer GoodsManufacturingMedical Device

No H1B

Responsibilities

Act as an interface between the business and IT team throughout the delivery life cycle

Develop a solid understanding of business needs by holding discovery sessions, documenting business requirements, and translating needs to clear specifications

Research and identify potential options that are both feasible and serve the business needs

Maintain business requirements throughout the delivery cycle, incorporating any changes to scope or the proposed solution as they arise

Support scope management of assigned initiatives and escalate scope creep to Project Manager, or Management team as applicable

Support the investigation, troubleshooting, and resolution of issues reported by the business, working with internal/external parties as needed

Support system configurations as needed, including system testing, documentation, and change implementation

Participates in change management activities including software testing, change planning, and change execution activities

Responsible for system documentation including test cases, test artifacts, system 'How To' documents, end user troubleshooting guides, and configuration workbooks

Participate in multiple initiatives simultaneously – including site implementations, new module rollouts, enhancement requests, and/or incident investigations

Adheres to all department and organizational policies and procedures

Continue to build upon application knowledge and develop/maintain SME level knowledge within the assigned applications/modules

Qualification

Business process mappingSoftware implementationSystem documentationProject managementERP systemsMicrosoft ExcelMicrosoft WordMicrosoft VisioWritten communicationVerbal communicationCollaborationAttention to detailFlexibility

Required

Bachelor's degree from an accredited college with a degree in Project Management, Business or Public Administration, Computer Science, Communications, or a related field

Minimum 3 years' experience in system documentation, such as writing business requirements (BRD), business process mapping, creation of test cases, etc

Experience implementing software applications supporting enterprise operations, including ERP systems and integrated business operations applications

Experience working with cross functional and global teams

Demonstrated experience managing projects or tasks through the SDLC phases, from requirements gathering to deployment and maintenance

Experience using Microsoft Word, Excel, and Visio

Possess excellent written and verbal communication skills

Requires two or more years of relevant experience as a business analyst, business systems analyst, or systems project manager

Some international and domestic travel may be required

Preferred

Experience with Oracle Fusion, ROBAR, or RFGen is a plus

Functional business experience in areas of distribution, manufacturing, supply chain, sales, or finance operations is a plus

Prior system development and package implementation experience using a formal methodology (Waterfall, Agile, etc.)

Benefits

Company Culture: At Nissha, we pride ourselves on cultivating an atmosphere of teamwork where all associates feel heard and valued.

Diversity & Inclusion: We are committed to equity, racial justice, and equal opportunity for all.

Training and Development opportunities: Because we foster a culture of continuing education. Let’s learn and grow together!

Team Building, Connection, and Relationships: We support each other, celebrate our achievements and milestones together, and have FUN.

Retirement: We know you want to retire comfortably and we’re here to help! Nissha offers a 401(k) Retirement Plan with an attractive employer contribution.

Time Away from Work: Whether it is vacation or sick leave, we all need time to recharge. Paid time off is an essential associate benefit and a pillar of self-care.

Engagement Activities: Recognition isn’t just a once-a-year occurrence at Nissha. We celebrate our team members year-round with summer picnics, holiday parties, and employee spotlight events, just to name a few.

Commitment to Wellness: We offer various opportunities to learn about your health, be healthier, and get rewarded for your healthy lifestyle by offering reduced medical premiums.