Benchling · 9 hours ago
RevOps Systems Manager
San Francisco, CA
Full-time
Hybrid
Mid, Senior Level
$123K/yr - $167K/yr
5+ years expBenchling is a company focused on unlocking the power of biotechnology through modern software solutions. The RevOps Systems Manager will own the GTM tech stack, set strategy, govern tools, and drive process design and data quality across various functions to enhance operational efficiency.
BiotechnologyLife ScienceSoftware
Responsibilities
Set strategy: Define the 12–24 month GTM tooling vision, architecture, and roadmap tied to pipeline, conversion, NDR, and efficiency goals
Own the stack: Serve as business admin for core systems (Salesforce + CPQ/CLM, MAP, sales engagement, routing, enrichment, forecast, conversation intelligence, ABM, PLG, marketplace)
Program manage: Lead new tool evaluations, vendor selection, contracting, and implementations. Drive timeline, budget, and adoption
Integrations & data: Partner with BizTech on integration patterns (Snowflake, ETL, middleware). Enforce data standards, dedupe, routing, and SLAs
Governance: Run intake, prioritization, and change control. Publish roadmap and release notes
Security & compliance: Coordinate audits, permissions, SOX-relevant controls, and least-privilege roles
Enablement: Create admin docs, field guides, and training. Measure adoption and retire unused tech
Measurement: Define success metrics for every tool and release. Instrument dashboards for uptime, usage, data quality, and business impact
Cost discipline: Maintain the vendor catalog, renewals, and ROI. Consolidate tooling where sensible
Field Support: Provide non-technical support to field teams for process-related inquiries and issues regarding the GTM tech stack
Tool Administration: Administer various GTM tools, including: Sigma, Gong, People.ai, SalesLoft, and other pipeline generation tools
Documentation: Create and disseminate GTM tooling process documentation, release notes, and communications to the field regarding tooling changes and enhancements
Process design: Translate business requirements into scalable process and metadata models. Write BRDs, own UAT, and ship
X-Functional Partnership: Collaborate with the Business Technology team to plan and prioritize the GTM systems enchantment and requests
Deal Desk partnership: Ensure quote-to-cash accuracy across CPQ, pricing, approvals, SKU hygiene, and downstream finance
GTM Advocacy: Advocate for the needs and priorities of Marketing, Sales, and CX Operations in discussions with Business Technology, and Data Analytics & Science, facilitating alignment on goals and strategies
Qualification
Required
5+ years in RevOps/GTM Systems or Business Systems, including 3+ years owning Salesforce for a B2B SaaS sales org
Proven roadmap ownership from strategy → requirements → build → launch → adoption at $50M–$500M+ ARR scale
Deep hands-on with: Salesforce (objects, validation), forecasting, territory/routing (e.g., LeanData), enrichment (Clay, LeadIQ), sales engagement (Outreach/Salesloft), CLM/CPQ, analytics (Snowflake + BI), middleware (Workato/Tray/MuleSoft)
Strong quote-to-cash and SKU discipline; understands approvals, pricing, billing handoffs, and marketplace motions
Integration and data chops: schemas, IDs, sync cadence, error handling, and data quality frameworks
Excellent program management: backlog triage, RAID logs, vendor management, and crisp status comms
Governance mindset: intake, prioritization, change control, documentation, and enablement
Ability to translate GTM strategy into systems design with measurable business outcomes
Clear communicator across execs, admins, and end users. Low-ego, high-ownership operator
Preferred
Experience in life sciences or other complex enterprise sales
Admin certifications (Salesforce Admin/Advanced Admin, Marketo, Workato)
Benefits
Competitive total rewards package
Broad range of medical, dental, and vision plans for employees and their dependents
Fertility healthcare and family-forming benefits
Four months of fully paid parental leave
401(k) + Employer Match
Commuter benefits for in-office employees and a generous home office set up stipend for remote employees
Mental health benefits, including therapy and coaching, for employees and their dependents
Monthly Wellness stipend
Learning and development stipend
Generous and flexible vacation
Company-wide Winter holiday shutdown
Sabbaticals for 5-year and 10-year anniversaries
Company
Benchling
Benchling is an IT company that provides a cloud-based software platform for biology researchers and research and development organizations.
501-1000 employees
H1B Sponsorship
Benchling has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (19)
2024 (24)
2023 (11)
2022 (18)
2021 (10)
2020 (5)
Funding
Current Stage
Late StageTotal Funding
$411.9MKey Investors
Sequoia Capital Global EquitiesAlkeon CapitalMenlo Ventures
2021-11-17Series F· $100M
2021-04-14Series E· $200M
2020-05-28Series D· $50M
Leadership Team
Sam Wickramasekara
Founder & CEO
Ashutosh Singhal
Co-Founder and President
Recent News
Genetic Engineering News
2026-01-16
FinSMEs
2026-01-14
2026-01-14
Company data provided by crunchbase