Cedar · 2 months ago
Implementation Director
USA
Full-time
Hybrid
Director/Executive
$157K/yr - $185K/yrCedar is a leading healthcare technology company focused on improving the healthcare system by leveraging data science and smart product design. They are seeking an Implementation Director to lead complex technical implementations for their largest clients, ensuring successful project delivery and fostering strong partnerships across teams.
BillingFinTechHealth CareMedicalPayments
Responsibilities
Accountable for the overall success of Cedar implementation for Cedar’s large, strategic clients
Lead all aspects of development and execution of implementation project plans to ensure on time, on budget, quality delivery; able to execute independently with limited direction and oversight
Act as a strategic thought partner/senior liaison between Delivery, go-to-market and product teams in designing, building and deploying creative product solutions to meet client requirements and strategic goals
Work autonomously and creatively in navigating and overcoming obstacles, removing barriers to success for others
Form strong and productive working relationships with client counterparts at all levels (operators to executives), driving all workstreams and vendors to achieving mutual goals
Build exceptional partnerships with Cedar Solution Design Leads, Client Growth Leads, Implementation Managers, Solution Architects, and Solution Engineers to execute Cedar’s most complex implementations
Coach and mentor Cedar Implementation Managers to manage additional complexity, leading by example through our most ambiguous and challenging situations
Actively build and refine tools and processes to improve Cedar implementations that measurably scale the Delivery team
Create strong feedback loops and serve as the voice of the customer to internal stakeholders to inform improvements to Cedar’s platform and delivery approach
Exemplify Cedar’s values of focusing on our vision, using good judgment, applying a growth mindset, and rejecting mediocrity
Qualification
Required
Experience in a client-facing senior project management, consulting or operations role (or equivalent) within healthcare technology implementations
Experience working with large hospital systems and/or payers required; Patient Access and/or Revenue Cycle Management and/or EHR implementation expertise required
Able to prioritize effectively across complex, interdependent workstreams to achieve deadlines
Exceptional communications skills; able to succinctly articulate status and risks to executive stakeholders
Demonstrated collaborative, consultative approach to building lifelong relationships with client executive leaders; advanced ability to maintain trust and rapport, especially during times of conflict or disagreement
Creative and resilient problem-solver; able to proactively anticipate and mitigate risks independently and coach others to do the same
Strong analytical skills a plus; fluency in, for example, Excel, Looker, Tableau, Salesforce, Smartsheets, etc
Intellectual curiosity; consistent desire to innovate and improve
Inspires others to achieve company and individual goals
Benefits
This role is also equity eligible
This role offers a competitive benefits and wellness package
Unlimited PTO for vacation, sick and mental health days–we encourage everyone to take at least 20 days of vacation per year to ensure dedicated time to spend with loved ones, explore, rest and recharge
16 weeks paid parental leave with health benefits for all parents, plus flexible re-entry schedules for returning to work
Diversity initiatives that encourage Cedarians to bring their whole selves to work, including three employee resource groups: be@cedar (for BIPOC-identifying Cedarians and their allies), Pridecones (for LGBTQIA+ Cedarians and their allies) and Cedar Women+ (for female-identifying Cedarians)
Competitive pay, equity (for qualifying roles), and health benefits, including fertility & adoption assistance, that start on the first of the month following your start date (or on your start date if your start date coincides with the first of the month)
Cedar matches 100% of your 401(k) contributions, up to 3% of your annual compensation
Access to hands-on mentorship, employee and management coaching, and a team discretionary budget for learning and development resources to help you grow both professionally and personally
Company
Cedar
Cedar is a patient payment and engagement platform for hospitals, health systems, and medical groups that elevates the patient experience.
Founded in 2016
201-500 employees
H1B Sponsorship
Cedar has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (9)
2023 (11)
2022 (15)
2021 (15)
2020 (5)
Funding
Current Stage
Late StageTotal Funding
$419.36MKey Investors
Memorial Hermann FoundationTiger Global ManagementAndreessen Horowitz
2022-12-19Series D· $68.36M
2021-03-09Series D· $200M
2020-06-22Series C· $77M
Leadership Team
Florian Otto
CEO and Co-Founder
Scott Stockberger
Chief Financial Officer
Recent News
Company data provided by crunchbase