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Penn Medicine, University of Pennsylvania Health System · 2 months ago

Care Navigator - PMC Infectious Disease Maps

Philadelphia, PA

Full-time

Onsite

Entry, Mid Level

2+ years exp

Penn Medicine is a leading academic medical center dedicated to providing high-quality patient care, conducting innovative research, and educating future leaders in medicine. The Care Navigator is responsible for ensuring that patients identified through hospital testing for Infectious Diseases are linked to and engaged in quality medical services, working closely with patients and healthcare professionals to achieve successful treatment outcomes.

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Responsibilities

Conduct an accurate patient-centered, cultural, sex, and gender-sensitive risk assessment with clients and thoroughly explain the importance of engagement in care and achieving cure for infectious diseases

Provide emotional support, counseling, and advocacy for patients throughout the process of treatment for infectious diseases

Facilitate and ensure that all patients receive the standard of care associated with infectious diseases, regardless of the location of their treatment

Assist patients, families, other caregivers, and facilities in coordinating the treatment of infectious diseases for patients

Maintain relationships with facilities who partner with Infectious Diseases

Work on a multi-disciplinary team of physicians, nurses, pharmacists, social workers, and other members of the healthcare system

Maintain documentation in the Electronic Medical Record as well as spreadsheets used to coordinate care of patients and track outcomes

Assist with benefits counseling including assessing for state coverage, patient assistance programs, copay assistance, and navigating insurance barriers

Qualification

Patient-centered careRisk assessmentSocial WorkPublic HealthEmotional supportAdvocacyMulti-disciplinary teamworkElectronic Medical RecordBenefits counseling

Required

Bachelor of Arts or Science (Required)

Education Specialization: Social Work, Public Health or related field Equivalent Experience

2+ years of experience

Master of Arts or Science

Education Specialization: Social Work, Public Health or related field Equivalent Experience

Benefits

Comprehensive compensation and benefits program

Prepaid tuition assistance programs

Company

Penn Medicine, University of Pennsylvania Health System

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Penn Medicine is a world leader in academic medicine, setting the standard for cutting-edge research, compassionate patient care, and the education of future health care professionals.

Founded in 1765

Philadelphia, Pennsylvania, USA

10001+ employees