Scaler · 2 months ago
Business Strategy Manager (Client Facing)
New York, NY
Full-time
Hybrid
Mid Level
3+ years expScaler is a company focused on paving the way for a net-zero carbon future in the real estate market through innovative sustainability software tools. They are seeking a Business Strategy Manager to manage client relationships and enhance the client journey by integrating sustainability data into actionable insights.
InternetReal EstateSoftware
Responsibilities
Own the end-to-end client relationship across onboarding, active use, and renewal
Understand client goals, challenges, and data needs, and translate them into scalable platform solutions
Manage and validate large sustainability data sets to ensure accuracy, quality, and regulatory readiness
Lead client workstreams, balancing priorities, timelines, and stakeholders
Identify risks, data gaps, and process bottlenecks and resolve them proactively
Contribute to Scaler’s client service model
Improve onboarding, documentation, tutorials, and feedback processes
Turn recurring client needs into scalable playbooks and workflows
Apply creative thinking to integrate AI and automation into data, client, and reporting workflows to improve speed, accuracy, and scalability
Qualification
Required
Minimum 3 years of professional experience in B2B client-facing, operations, consulting, real estate, financial services, sustainability, or data-driven environments
Experience working in or with real estate, financial services, sustainability, consulting, or fund or asset management is a strong plus
Advanced proficiency in Excel and comfortable working with large datasets
Strong project management, organization, and prioritization skills
Excellent written and verbal communication
Analytical mindset with strong problem-solving ability
Bachelor's degree in Business, Finance, data science or related field, or equivalent experience
Benefits
25 paid vacation days per year, but opportunity for more if needed
Equity package giving you real ownership in the company and alignment with our long-term growth
We offer a hybrid work policy: 2 days working from home and 3 days in-office each week
Four months parental leave
Annual personal development budget
We are a global company that meets in person at least once a year
Company
Scaler
Scaler empowers real estate managers to protect investments, reduce operational costs, and meet reporting obligations.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$12.75MKey Investors
Plural
2024-07-09Series A· $10M
2022-07-06Seed· $2.75M
Leadership Team
Luc Van De Boom
Chief Innovation Officer & Co-Founder
Sander van Tongeren
Chief Commercial Officer (CCO)
Recent News
2026-01-07
2025-12-08
2025-11-29
Company data provided by crunchbase